Hi Andy,

It's stuck in Shanghai processing center since May 12. You'd better let the recipient in China call China service number 11183 to ask how to get it.

Tracking information:
2018-05-12 10:50 Shanghai Processing Center, has imported mutual seal (domestic warp)
2018-05-12 09:55 Shanghai, transfer of quality inspection
2018-05-12 09:55 Shanghai Processing Center, has imported mutual seal (domestic warp)
2018-05-12 09:50 Shanghai, the import has been opened and dismantled
2018-05-12 06:41 Shanghai, the import has been opened and dismantled
2018-03-27 15:49 Vancouver Processing Center, has left
2018-03-22 13:18 Vancouver, arrive
2018-03-14 17:04 Canada Receiving and forwarding center, received

Hi Daisy,

Why is it stuck in Shanghai processing center? The receiver is in Shenzhen, Guangdong. She can't go to Shanghai to pick it up.

From the tracking information. It didn't pass the quality inspection in Shanghai, so is stuck there. You need to contact the receive and let him contact China Post to ask for detailed the reason and find a solution.

I can contact the receiver, but I want to understand why it didn't pass "quality inspection". It's just a return shipment to the seller (receiver)

There is an another situation that the receiver has got it but the tracking stops there. So, you'd better contact the receive to ask if he has got it.

That's very strange. I can ask the sender but is there some way you can find out more information for me? I paid a lot of money just for the tracking because I was afraid the package can get lost.