Answered by Daisy | 11/14/2017 6:35:33 PM
If you couldn't get the parcel within two or three months, it may be lost. You'd better track your parcels regularly and if you find they couldn't reach in two months, you'd better contact 4PX to ask for compensation. They will contact China Post to make sure it's lost and will give you compensation. But they have very strange regulations like if the parcel has been reached in the destination country and is lost then, you couldn't get compensation.