Parcel was sent to the wrong address halfway across the country

Asked by Guri M | 1/18/2021 8:53:01 PM

Hello,
The shipping address on the parcel was in BC, but the parcel ended up being delivered in Ontario.
Any assistance is appreciated.
regards

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 1/19/2021 4:39:27 AM Reply

Hi Guri M,

If it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Canada Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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