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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Dove si trova il mio pacco?

È dal 9 aprile che è fermo, nel tracking dice "partito dal centro scambi internazionale" e dovrebbe essere affidato a poste italiane, ancora oggi è fermo Tracking:EB812325638CN

1 Answer(s) | Asked by antonioFrarj | 4/25/2024 5:46:26 AM

I didn't receive the package though tracking id shows delivered successfully

AS033877691CN my tracking id. I didn't receive my package yet. Why tracking id is showing that I have received successfully when I didn't even get the package. What the scam is this? Is this legit? When I asked the seller they said they shipped but they are not refunding the full amount. .

4 Answer(s) | Asked by Rinchen Dema | 4/15/2024 7:54:58 PM

Package not received. Order Number 2024022465968204

The tracking number AM233122696CN shows my package being delivered on March 03, 2024 @ 14:53, but I know for a fact it wasn't. I was at the address listed and the time it was supposed to be delivered and NOBODY OR ANY CARRIER DELIVERED ANYTHING THAT DAY. I looked at the questions and 99% have no reply, so I believe this is a scam and unless you can prove otherwise, I will be reporting this to the Federal Authorities and US Customs.

0 Answer(s) | Asked by Gary Pescrillo | 4/12/2024 2:58:33 PM

Possible scam?

I made 2 separate orders on a website, I have both of my tracking numbers but my problem is there is no info on weight or an address to deliver my tracking number is AS838271533CN and AS838426659CN

0 Answer(s) | Asked by Chicken | 4/4/2024 10:13:49 PM

Where is my package

AM277601761CN the tracking number products no results 4 days after shipping notice. Can you tell ms if this package shipped or if I've been scammed. The seller was removed from Amazon 2 days after my purchase.

1 Answer(s) | Asked by Jacquie Davies | 4/4/2024 1:31:46 PM

Vitavia Washington 5

Dear Sirs,. I have purchased an item from the internet. The company that sold me the item emailed in September 2023 saying that the parcel has been delivered. Your website is showing that the parcel has been delivered too, however I have asked the neighbours and nobody has received the parcel until today 20th of March 2024.. I have contacted Vitavia in UK and they said they never any green house over the internet as they only sell to retailers. . The Company that is selling this product is advertising that this is an UK (United Kingdom) product, however the tracking nr is showing that comes from China. THIS IS A SCAM!!. Can you please help??. Thank you. Vitor

1 Answer(s) | Asked by Vitor | 3/20/2024 11:21:09 AM

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