Package not delivered to my address

Asked by Abdul | 8/27/2020 10:44:21 AM

Hi. When consulting the following tracking number : LX187723886CN. It mentioned that the package has been delivered to my address. However, no package has been delivered to me. After consulting Post Canada, they recommended that I contact your services to confirm the delivery address for my package. post Canada service ticket is the following : 137344842.
Can you please check on your side and confirm the delivery address that the package has been sent,
Bes regards,
Abdul Samne

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2 Answer(s)

Daisy | 8/31/2020 2:35:17 AM Reply

Hi Abdul,

Sorry, we couldn't check the address. You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Canada Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

Lisa | 11/5/2024 10:33:58 PM Reply

I don't get my package

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Hello,

This is the third email I am writing to you because you still do not answer my question.
I ask you which address corresponds to this tracking number LZ596806647CN
Indeed the post office delivered the package but I do not know at which address. I do not know which address I entered when ordering. I think I was wrong "and that I filled in my old address. I'll ask you the question again, what is the address of this tracking number LZ596806647CN?
Do not answer me "at your address" please.
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Hello, We have trouble understanding each other.
What is the destination adress for the tracking number LZ596806647CN?
I'm asking you for an address. What is the recipient's address? you tell me at my address but what is my address? The French post office delivered the package to the address on the delivery slip, but the address does not match with mine.
What is my adress?
Thank you.

What is the destination adress for the tracking number LZ596806647CN? I've already as this question and you answered me i've received it on jan 29 it I not have. I would to know which adress in France you have for this tracking number?

Thanks you for your help

(Hi COTO DAVID,
It was delivered to the mailbox of your address on Jan.29. If you don't receive it, you need to contact La Poste or the seller to reflect the problem and get a solution as soon as possible

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