China Post: 86 10 11185 EMS: 86 10 11183

PACKAGE STUCK IN SHENZHEN

|

Hello!

My Package is in costums in CHINA, SHENZHEN, Item presented to import Customs, where can contact them to give the info they need to clear the package to arrived to my P.O BOX?
My seller is from Japan, they couldnt help me. Because I need to contact them and I dont know how. I cant call them.

This is my tracking number: CD392197260JP
If I have to pay taxes ¿how can I do it? because im in another country.

How many time can be in costums before they returned to the seller? Is in the same status for about 20 bussines days.

Regards,

1 Answer(s)

user
Hi JOSEFINA,

The receiver in China should have got a notice about how to declare to the customs. If no one could declare to the customs in Shenzhen, in normal it will be returned back after a month.

Related Questions

Hello, I need help, my parcel has been stuck on Shenzhen. (1 reply)

Hello,
I need help, my parcel has been stuck on Shenzhen, leave [Shenzhen Exchange Bureau], next stop [Guangzhou International Center] since August 7, 2020. It has been more than one month. Is my package lost? Please help, track number: LZ234654387CN

PACKAGE STUCK IN SHENZHEN PLEASE HELP!! (3 replies)

HI MY NAME IS CAROLINE VAIPULU PACKAGE TRACKING NUMBER IS YT2222121266037025 HAVE BEEN TRYING TO CONNECT WITH CHINA POST ABOUT MY PACKAGE! IT HAS BEEN STUCK IN SHENZHEN BEING PROCESSED AT ORIGIN HUB FOR MORE THAN 3 WEEKS NOW. IS MY PACKAGE LOST OR SOMETHING ?? PLEASE EMAIL ME OR REPLY TO THIS Q&A.

Stuck at (1 reply)

My package has been stuck at
Shenzhen for 8+ days now. It says “arriving at Shenzhen International Exchange Station“ since 4/29/2020!!
Can you help me why it has not been delivered to air transport yet?
Here is the tracking number: LN849591804CN

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!