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Status of Returned Package

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To whom it may concern, greetings,

I sent a package of clothing to be returned to JoyFornice Design/Norcora's return facility, in Guangzhou. The tracking information (CH106002532US) shows that it is being held in customs since 12.09.2020 03:50:00 [USPS]. Until the package is released, I am unable to get a refund from PayPal. Could you please: 1) help facilitate this for me; 2) provide me with an estimated time frame for when I can expect the package to be released; or 3) return the package to me?

Respectfully,
Rebecca

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1 Answer(s)

user
Hi rbrogan,

It didn't pass the customs check and is on the way back to the US now.

Number: CH106002532US
Package status: In transit
Country: United States -> China
2020-10-21 07:20, Shanghai, has been handed over to the carrier transport
2020-10-16 11:28, Shanghai, to shanghai exchange station (transit)
2020-10-15 15:10, Guangzhou City, Leave Guangzhou International Center, next stop Shanghai Exchange Station (transit)
2020-10-14 15:16, Guangzhou City, Guangzhou International Center has been exported directly
2020-09-12 03:50, Guangzhou City, import customs retained for inspection
2020-09-11 15:26, Guangzhou City, import customs retained for inspection
2020-09-11 08:36, Guangzhou City, sent to the import customs
2020-09-11 05:55, Guangzhou City, Arriving at Guangzhou Aviation Center (transit)
2020-09-11 02:17, Beijing, Leave Beijing Terminal, Next Stop Guangzhou Aviation Center (transfer)
2020-09-09 18:40, Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-08-26 10:39, United States, United States has been received

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