Stuck in customs

Asked by DIM CHATZIS | 4/8/2022 4:11:17 PM

Please inform me why my parcel with tracking number RE899374175GR is stuck in customs. My parcel is stuck from 25 February 2022. How long and i have to wait to deliver my parcel to the final destination? if you do not intend to deliver my parcel why do not you return it to me?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 4/8/2022 10:17:46 PM Reply

Hi DIM CHATZIS,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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