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AG823478250CN - didn't receive a package

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Hi. The tracking states our parcels have been successfully delivered, but I have not received them. We placed 3 separate orders, I have checked my entire neighborhood and didn't find anything. The tracking number is :AG823478250CN

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3 Answer(s)

user
Hi kashyapkumar Patel,

According to the tracking information, AG823478250CN was delivered to Ontario Brampton L6X 5N4 on July 31. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AG823478250CN
Package Status: Successfully Signed for (28 days)
Country: China -> Canada
2023-07-31 20:51 Ontario Brampton L6X 5N4, CA Ontario
2023-07-31 18:53 Ontario Brampton L6X 5N4, CA Ontario
2023-07-30 23:36 Brampton, Express Arrival at the Delivery Point [CA Ontario Brampton]
2023-07-30 05:13 Brampton, destination transshipment
2023-07-29 03:58 Brampton, CA Ontario Brampton
2023-07-27 01:17 Ontario, CA Ontario Ontario
2023-07-24 20:47 Ontario, Ontario
2023-07-23 00:38 Ontario, CA Ontario Ontario
2023-07-21 03:38 YTO DISTRIBUTION CENTER, CA Ontario
2023-07-19 00:49 YTO DISTRIBUTION CENTER, the shipment arrives at the processing center [CA Ontario]
2023-07-17 01:50 CA, destination country customs clearance completed【CA】
2023-07-15 02:12 YTO International Airport, arrive【YTO International Airport】
2023-07-12 21:55 HK International Airport, 【HK International Airport】
2023-07-11 07:50 Hong Kong, export customs clearance completed【Hong Kong】
2023-07-09 01:50 Hong Kong, Express Leaving Processing Center【Hong Kong】
2023-07-06 18:59 Hong Kong, Express Arrival Processing Center【Hong Kong】
2023-07-04 17:47 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-07-04 17:29 Dongguan City, leave [Dongguan International Company Direct International Business Department], the next stop【Guangshang Center】
2023-07-04 17:22 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-07-04 17:19 Dongguan City, the mail is sorted in [Dongguan International Company Direct International Business Department] and ready to be sent to [Guangshang Center]
2023-07-04 16:51 Dongguan City, [Dongguan International Company Direct International Business Department] has been received
user
I never received my package
user
AT135793895CN

I did the tracking and it says it was delivered, but I didn't receive anything, they didn't inform the company that distributed it. How can you say it was delivered if they didn't contact me?
I paid a lot for the product along with the postage and no one reports anything.

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