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Cancellation (address is incorrect/illegal/incomplete)

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According to the tracking information, there appears to be an exception in the delivery process, as no recipient was found.
I think it might have to do with my address being incorrect. The house number might not have been on the recipient. How do I contact china post on this matter? Is it only by +861011185 or is there also an email contact available? My local postal service is not able to help me out, unfortunately.

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According to the tracking information, there appears to be an exception in the delivery process, as no recipient was found.
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