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I did not receive my ordered goods

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Where my ordered bike is located, it says that it has been delivered, but I haven't received anything at all, how is that possible. Truck number AT258457497CN

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2 Answer(s)

user
Hi Patrik sandor,

According to the tracking information, AT258457497CN was delivered on March 12. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AT258457497CN
Package status: Delivered
Country: China -> United States
2024-03-12 12:51 DUBLIN - IRELAND, REPUBLIC OF, has been submitted【US CA】
2024-03-12 09:16 DUBLIN - IRELAND, REPUBLIC OF, express arrival processing center [US CA]
2024-03-12 08:25 DUBLIN - IRELAND, REPUBLIC OF, the shipment leaves the processing center [US CA]
2024-03-11 19:02 DUBLIN - IRELAND, REPUBLIC OF, the shipment leaves the processing center [US CA]
2024-03-11 19:00 DUBLIN - IRELAND, REPUBLIC OF, express arrival processing center [US CA]
2024-02-21 09:42 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2024-02-21 09:27 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2024-02-20 16:54 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2024-02-20 16:44 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2024-02-20 16:19 Dongguan City, China Post has received the mail
user
I just contacted the seller and he doesn't answer me at all, so I'm waiting for a refund, thanks

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Where my ordered bike is located, it says that it has been delivered, but I haven't received anything at all, how is that possible. Truck number AT258457497CN

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