I received a message that I received a parcel, but I don't know which mail, because I searched on the websites, but it says that they have not been found, although they have already been delivered, but where exactly, because there are no messages about the fact that they have arrived somewhere

Dear Customer Service Team,

is it possible to send an international parcel to a post office? A friend of mine is studying in Xi'an at the moment. She lives in the dormitory of the university. Unfortunately she don't have any information about receiving parcel directly at the university.

The parcel would be send with DHL from Germany. As far as my research goes, it would be handed over for delivery to China Post as soon as it arrives in the People's Republic of China.

Would it be possible to send the parcel to one of your post offices near by, so she could pick it up there?

And if so, would she need to register at the post office before?

I have read through your FAQs but have’t really found any issues similar to it. If you could give me any information about this topic, it would be really appreciated.

Eagerly awaiting your reply,
Jan

Hello,
I wanted today to send a small parcel (1,8 kg) from Tibet Main Post office in Lhasa to Austria.
The Post employee said to Austria there is only airmail service no SAL and no surface mail.
Is that true?
Best regards,
David