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Item not delivered to my doorstep sent one state away from me

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I've ordered an item shipping from china its been a fortnight since they said they delivered it but it is in wrong location. Tracking code is LV778766332CN. I hope i didn't get scammed

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1 Answer(s)

user
Hi TPLTruong,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Australia Post to reflect the problem and check it for you as soon as possible. You need to require the seller to give you a solution (refund you or send one again to you) if you couldn't get it at last.

2023-06-06 10:21 MELONBA NSW, Left in a safe place (mailbox)
2023-06-06 10:21 MELONBA NSW, Delivered
2023-06-06 10:07 Customer enquiry lodged
2023-06-06 09:32 MELONBA NSW, Onboard for delivery
2023-06-06 00:36 In transit to next facility in PENRITH NSW
2023-06-06 00:01 SYDNEY WEST NSW, Item processed at facility
2023-06-05 07:32 In transit to next facility in SYDNEY WEST NSW
2023-06-05 07:18 SYDNEY WEST NSW, Item processed at facility
2023-06-04 19:04 SYDNEY NSW, Arrived awaiting clearance (Inbound)
2023-05-30 02:09 GUANGZHOU (CN), CHINA, Cleared and awaiting international departure
2023-05-29 23:00 CHINA, Received item from Sender (Outbound)

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