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Item stuck at customs?

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The tracking no CO982556596RO parcel is stuck at customs?
ITs almost a month and its still there.
How can i track it better?
How can i resolve?
Thanks

3 Answer(s)

user
Hi andrei,

Are you the receiver in China? If you are, you should have got a notice about how to get it from the customs. Check your message of smart phone to see if there is any notice about it.
user
noo im the sender...
its a return and i have my money stuck until it gets delivered.
It doesnt show that the reciver was notified.
user
You'd better contact the seller in China to let him contact the courier to check it.

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