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My package has been stuck at Airline Departure for 10 days

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Hello, I have a package that was shipped from China and on its way to the US. The estimated delivery date was Oct. 8 2023 originally, but ever since Oct. 10 2023, the package has been stuck at Airline Departure and has not had any update in the tracking page since. It is Oct. 20 now.
My tracking number is RR163404097CN. Can you please check for me? Thank you very much!

1 Answer(s)

user
Hi tlee,

You should have got it. It was delivered on October 23.

Order number: RR163404097CN
Package status: Successfully received (24 days)
Country: China -> United States
2023-10-23 12:50 SAN MATEO, CA 94404, Delivered, Left with Individual -> Your item was delivered to an individual at the address at 12:50 pm on October 23, 2023 in SAN MATEO, CA 94404.
2023-10-23 06:17 SAN MATEO, CA 94402, Arrived at Post Office
2023-10-23 06:17 Origin Post is Preparing Shipment
2023-10-23 06:17 United States, has arrived at the [United States] delivery bureau
2023-10-10 16:49 Airline departure
2023-10-10 00:46 Aircraft entering the port
2023-10-09 16:33 Airline departure
2023-10-09 07:25 Airline departure
2023-10-08 12:02 Airline receives
2023-10-07 13:25 Shanghai, delivered to the carrier for transportation
2023-10-05 20:06 Shanghai, mail leaving [Shanghai International Exchange Bureau], is being sent to [Shanghai International Exchange Station]
2023-10-05 09:48 Shanghai, [Shanghai International Exchange Bureau] has been exported to direct seal
2023-10-05 09:47 Shanghai, Export Customs/Clearance
2023-10-05 07:30 Shanghai, sent to export customs
2023-10-04 21:16 In Shanghai, the mail arrives at the Shanghai International Exchange Bureau and is about to be sorted
2023-10-04 16:38 Hangzhou City, Mail leaving [Hangzhou International Exchange Bureau], is being sent to [Shanghai International Exchange Bureau]
2023-10-04 13:43 Hangzhou City, the mail arrived at [Hangzhou International Exchange Bureau], and will be sorted soon
2023-10-01 17:01 Hangzhou City, the mail left [Hangzhou International Exchange Bureau], and is being sent to [Hangzhou City Station Package Workshop]
2023-10-01 17:01 Hangzhou City, the mail arrived at [Hangzhou International Exchange Bureau], and will be sorted soon
2023-10-01 09:00 Hangzhou City, export customs/release
2023-10-01 08:49 Hangzhou City, sent to export customs
2023-09-30 20:23 Hangzhou City, the mail left [Hangzhou Dajiangdong Package Workshop] and is being sent to [Hangzhou International Exchange Bureau]
2023-09-30 19:47 Hangzhou City, the mail arrived at [Hangzhou Dajiangdong Package Workshop], and will be sorted soon
2023-09-30 15:04 Hangzhou City, the mail left [Hangzhou Xiaoshan District Linpu Post Branch], is being sent to [Hangzhou Center]
2023-09-30 13:46 Hangzhou City, China Post has received mail

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