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Package since 8th of March at customs

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20th of February i send 2 packages to BangGood due to problems with the readers. Package CC056537081NL is since 8th of March "Guangzhou, import customs retained pending inspection" so it is there for a very long time. I asked the addressee if they could contact customs for the status of the package but i don't get a response. The other package was received by BangGood at the 10th of March.
PostNL is waiting for another trace scan because when the package is at customs, they can't do anything for me. The package is insured but for that i need a confirmation that the package is lost. Could you please investigate this issue and inform me about the status of the package.
Thank you for your time,
regards,
Mark Reijerkerk

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1 Answer(s)

user
Hi Mark Reijerkerk,

We could only provide the following tracking information to you.

Number: CC056537081NL
Package status: In transit
Country: Netherlands -> China
2020-03-08 16:22, Guangzhou, import customs retained pending inspection
2020-03-07 16:32, Guangzhou, sent to import customs
2020-03-06 14:55, Guangzhou, sent to import customs
2020-03-06 05:47, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-03-04 14:20, Shanghai, leaving the International Mail Processing Center, the next stop ,Guangzhou International Center (via transfer)
2020-03-02 10:16, Shanghai, Import Customs Release
2020-03-01 19:54, Shanghai, sent to import customs
2020-02-21 07:31, Leave offshore export swap office (not yet arriving at China Post)
2020-02-21 07:31, Leave NLHAGA

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20th of February i send 2 packages to BangGood due to problems with the readers. Package CC056537081NL is since 8th of March "Guangzhou, import customs retained pending inspection" so it is there for a very long time. I asked the addressee if they could contact customs for the status of the package but i don't get a response. The other package was received by BangGood at the 10th of March.
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regards,
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