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Package stuck in transit for 6 days - no update

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My package RG023319013CN has been stuck in the status of "Plane arriving" for 6 days now. I was tracking the package from the beginning and there were updates everyday up to that point. I think my package might be stuck in somewhere, or lost. Please let know if there's any update. I just want to get my package.



1 Answer(s)

user
Hi Shashanika,

It's not lost but is waiting for the plane now. You'd better wait for more days to get update.

Order number: RG023319013CN
Package status: In transit (13 days)
Country: China -> Sri Lanka
2024-04-06 21:35 Plane arriving
2024-04-06 02:27 Airlines receive
2024-04-06 01:59 Airlines receive
2024-04-06 01:20 Airlines receive
2024-04-05 12:13 Airline departure
2024-04-04 16:37 Airline departure
2024-04-04 13:29 Airlines receive
2024-04-04 11:18 Guangzhou City, handed over to the carrier for transportation
2024-04-03 11:09 Guangzhou City, [Guangzhou International Exchange Bureau] return, note: return through security inspection
2024-04-03 09:05 Guangzhou City, [Guangzhou International Exchange Station] Return
2024-04-03 08:56 Guangzhou City, handed over to the carrier for transportation
2024-04-01 17:40 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2024-04-01 09:27 Guangzhou City, [Guangzhou International Exchange Bureau] has been exported directly
2024-04-01 09:26 Guangzhou City, Export Customs/Release
2024-04-01 08:16 Guangzhou City, delivered to export customs
2024-03-31 23:22 Guangzhou City, the mail arrived at [Guangzhou International Exchange Bureau]
2024-03-31 19:58 Dongguan City, the mail has left [International Exchange Bureau of Dongguan City, Guangdong Province] and is being sent to the next stop.
2024-03-31 18:42 Dongguan City, the mail arrived at [International Exchange Bureau of Dongguan City, Guangdong Province]
2024-03-31 10:22 Dongguan City, Export Customs/Release
2024-03-31 10:17 Dongguan City, delivered to export customs
2024-03-30 20:32 Dongguan City, the email left [Dongcheng Tongsha Sales Department directly under Dongguan International Company] and is being sent to [Dongguan International]
2024-03-30 20:32 Dongguan City, the mail has been sorted at [Dongcheng Tongsha Sales Department directly under Dongguan International Company] and is ready to be sent out
2024-03-30 20:32 Dongguan City, China Post has received the mail

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My package RG023319013CN has been stuck in the status of "Plane arriving" for 6 days now. I was tracking the package from the beginning and there were updates everyday up to that point. I think my package might be stuck in somewhere, or lost. Please let know if there's any update. I just want to get my package.



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