China Post: 86 10 11185 EMS: 86 10 11183

Packaged was tagged as delivered but did not arrive

|

Hello ... I have a package that was shipped through China Post to Canada and then subsequently to our Community Box by Canada Post. It did not arrive as identified on both China Post tracking and Canada Post tracking. In speaking with Canada Post they have advised that they can only investigate delivery issues within 3 business days of the delivery date and that time has passed. So I need to contact the sender as any further action will have to be initiated by the sender of the item. Any ideas how I would open a ticket up with China Post. Thanks in advance.

You may get the answer from the following articles:

2 Answer(s)

user
Hi Sharlene Bowes,

If it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. The seller should refund you if you don't receive it.
user
My package tracking number says successfully delivered, but package never arrived?

Related Questions

Packaged was tagged as delivered but did not arrive (2 replies)

Hello ... I have a package that was shipped through China Post to Canada and then subsequently to our Community Box by Canada Post. It did not arrive as identified on both China Post tracking and Canada Post tracking. In speaking with Canada Post they have advised that they can only investigate delivery issues within 3 business days of the delivery date and that time has passed. So I need to contact the sender as any further action will have to be initiated by the sender of the item. Any ideas how I would open a ticket up with China Post. Thanks in advance.

Package stuck?? (1 reply)

I’m waiting for three packages to arrive and all have been tagged at the international shipping centre for a long time.

LO832634925CN
LX031092143CN
LX042483785CN

Have these items been forgotten about/ lost?

Thanks.

Package still not in the UK?? (1 reply)

I’m waiting for three packages to arrive and all have been tagged at the international shipping centre for a long time.

LO832634925CN
LX031092143CN
LX042483785CN

I was told it would be 40 days maximum and it’s over that now. One package was dispatched on 28th February.

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!