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Packages from my father

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Hello my name is sandy and i wanna to told you that the package from my father n°AM098351763CN and n°AM097936707CN was not delivred this day 21 october can you please tell me where the package is? Thank you sandy mendes

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1 Answer(s)

user
Hi Sandy,

They were delivered on October 21. If you don't get them, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM098351763CN
Package status: Successfully received (17 days)
Country: China -> Luxembourg
2023-10-21 13:17 Schrassig,0 L 5364, submitted
2023-10-19 23:17 Schrassig,0 L 5364, out for delivery
2023-10-17 00:39 0 DISTRIBUTION CENTER, the shipment is being transferred within the country
2023-10-15 09:56 0 DISTRIBUTION CENTER, the shipment is being transferred within the country
2023-10-13 01:09 0 DISTRIBUTION CENTER, the shipment is being transferred within the country
2023-10-11 22:22 0 DISTRIBUTION CENTER, the shipment is being transferred within the country
2023-10-10 23:22 0 DISTRIBUTION CENTER, the shipment leaves the processing center
2023-10-09 14:56 0 DISTRIBUTION CENTER, the shipment arrives at the processing center
2023-10-08 20:32 LU, customs clearance in destination country completed [LU]
2023-10-08 12:59 LU, the express arrives at the customs [LU] and is waiting for customs clearance
2023-10-08 03:39 LU, arrival
2023-10-07 14:36 Shenzhen City, Departure
2023-10-06 22:35 Shenzhen City, Carrier Received
2023-10-04 22:16 Changsha City, China Post has received the mail
2023-10-04 22:16 Changsha City, customer handover

Order number: AM097936707CN
Package status: Successfully received (17 days)
Country: China -> Luxembourg
2023-10-21 21:18 Schrassig,0 L 5364, submitted
2023-10-20 00:12 Schrassig,0 L 5364, out for delivery
2023-10-17 12:06 0 DISTRIBUTION CENTER, the shipment is being transferred within the country
2023-10-15 19:35 0 DISTRIBUTION CENTER, the shipment is being transferred within the country
2023-10-13 08:49 0 DISTRIBUTION CENTER, the shipment is being transferred within the country
2023-10-12 03:07 0 DISTRIBUTION CENTER, the shipment is being transferred within the country
2023-10-11 01:28 0 DISTRIBUTION CENTER, the shipment leaves the processing center
2023-10-09 19:45 0 DISTRIBUTION CENTER, the shipment arrives at the processing center
2023-10-09 01:11 LU, customs clearance in destination country completed [LU]
2023-10-08 14:34 LU, the express arrives at the customs [LU] and is waiting for customs clearance
2023-10-08 03:39 LU, arrival
2023-10-07 14:36 Shenzhen City, Departure
2023-10-06 22:35 Shenzhen City, Carrier Received
2023-10-04 23:57 Changsha City, China Post has received the mail
2023-10-04 23:57 Changsha City, customer handover

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