China Post: 86 10 11185 EMS: 86 10 11183

Parcel seems to be stuck

|

Hi,

My parcel seems to be stuck in Guangzhou, on the EMS site it says "Departure from outward office of exchange, GUANGZHOU" and it's the same message for a week. Could you please tell me what's going on? Number is: EV921102526CN

Thanks Daisy!

Best!

Have a great day.

13 Answer(s)

user
Hi zobi123,

It left China on Narch 3 and is in transit to UK now. You can not know the exact situation when it's in the middle locations. It usually takes about 12-25 days (after it left China) to reach and there will be further update when it arrives.

Number: EV921102526CN
Package status: In transit
Country: China -> United Kingdom
2020-03-03 14:37, Zhengzhou, delivered to air transport
2020-03-03 14:23, Zhengzhou City, arriving at Zhengzhou Exchange Station (via transfer)
2020-03-03 13:37, Arriving at Zhengzhou Terminal
2020-03-02 17:21, Guangzhou, leaving the Guangzhou International Center, the next stop , Zhengzhou Terminal
2020-03-01 03:43, Guangzhou, arriving at Guangzhou International Center
2020-03-01 00:54, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-02-29 19:46, Guangzhou City, leaving the International Express Dongshan Tsing-dong Investment Department, the next stop , Guangzhou International Center
2020-02-29 19:24, Guangzhou City, "International Express Dongshan Touting Department" has received
2020-02-28 20:39, Logistics order created
user
Please why my order is going front and back. It left Guangzhou to Beijing and now going back to Guangzhou.
Please what is the problem.
The tracking number is RE019026747CN.
Thanks
user
Hi AKITEM,

It didn't pass the customs check on March 15 and is back to Guangzhou now. To my experience, it will be checked again in the following days. If you couldn't receive it before the delivery deadline, remember to open a dispute on AliExpress to get refund.
user
How about mine. It says already handed over to airline 2 times, then says planned hand over, it's been like this since the beginning of March. I ordered on March 2nd. Just wondering an eta because the scheduled delivery date has been changed on me twice now. First March 24 then changed to July 08, now may 20... so idk what's going on.
UM704690027CN
user
Hello,
My parcel stuck in GUANGZHOU from 19th March 2020. Till now tracking number shows the same message: "Despatched to the UK. Not all countries have regular flights and despatch parcels to every country across the world. In some cases, the UK acts as a intermediate agent to receive parcels and forward them onto their final delivery country."

I'm from UK, and I'm scared that my parcel is lost. Could You check it? This is tracking number: EV923044401CN
user
Hi
My parcel RF779012925SG spoused to be delivered in 30 days in Iran but since early in March no change is happening?
Please someone help me
How long i should wait?!!
user
Hi EHSAN,

Due to the coronavirus, packages are processed slowly and there is few flight to Iran. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.
user
Hi, just looking for info on my parcel that departed a flight 3-4 days ago
can you tell me when i can expect it to arrive in the uk? thanks

EV750405356CN
user
Hi matt6320,

It takes about 7-15 days to have update showing it arrives in UK. Please wait patiently for more days.
user
Hi can you please give me some information about my package RF779012925SG . The 17track website give something i can't understand. It's almost 3 month since I purchased the product.
user
Hi EHSAN,

It usually takes about 30-60 days to have update showing it arrives in Iran after it was delivered to air transport. As it has been over two months, it's not normal. You need to contact the seller as soon as possible to get refund.

RF779012925SG:
2020-03-14 23:30, HK, Hand over to airline.
2020-03-14 12:41, Information Received
2020-03-14 12:03, Domestic Air Cargo Termina,Shenzhen,China, Depart from facility to service provider.
2020-03-12 15:46, Longhua,Shenzhen,China, 4PX picked up shipment.
2020-03-12 15:46, Longhua,Shenzhen,China, Shipment arrived at facility and measured.
user
Hello,
Referring my tracking number:
RF779012925SG
I contacted seller and they responded we can't refund because item is in posting process and we have no control on package!
They said i have to wait until it arrives!
They said due to Covid19 situation transportation will take much longer, there's countries in between with diffrent situations and i have to wait! Maybe 2 more month, or 3 even 6!!
They say it's a cellphone and because of battery, there's less ways for transportation!
Is it possible they turned it back to seller address?!
Is post in china/H.K working like back before Covid19 or not?
My phone's battery will damage, maybe itself get damage due environment. Why china post is not doing something to solve the problem?!
It's worst experience buying from China. I think I'll never buy again from china :(
user
Hi EHSAN,

It's still in transit to Iran now. If there is coronavirus, it could be delivered in a month, but due to the Corona, it's delayed greatly. If the seller doesn't refund you, you can try to open a dispute through the platform you bought the item or through PayPal.

RF779012925SG:
2020-03-14 23:30, HK, Hand over to airline.
2020-03-14 12:41, Information Received
2020-03-14 12:03, Domestic Air Cargo Termina,Shenzhen,China, Depart from facility to service provider.
2020-03-12 15:46, Longhua,Shenzhen,China, 4PX picked up shipment.
2020-03-12 15:46, Longhua,Shenzhen,China, Shipment arrived at facility and measured.

Related Questions

About my parcel AS050549064CN (0 reply)

Hello sir i want ask about my parcel tarcking no AS050549064CN that parcel stuck from 30march 2024 at shanghai processing centre, can you follow up to me status about my parcel because that parcel stuck lonh time around 51days include today i hope my parcel can safe arrive to malaysia

Stuck in customs (1 reply)

Please inform me why my parcel with tracking number RE899374175GR is stuck in customs. My parcel is stuck from 25 February 2022. How long and i have to wait to deliver my parcel to the final destination? if you do not intend to deliver my parcel why do not you return it to me?

Parcel stuck (6 replies)

Hi,

The seller has shipped my parcel (CP408554960CN) in June. It’s a surface parcel, and the status has been stuck at “sent to airline” for a month. The destination of this parcel is Norway.

Can I check when can I expect to receive it?

Parcel stuck? (2 replies)

Answer This Question

Thank you!Your answer has been posted successfully!