1Answered by Daisy | 10/10/2017 7:26:32 PMHi Mike,
It's still in transit to China and not arrives now. Wait patiently.
2Answered by Mike | 10/11/2017 8:05:56 PMThanks Daisy!
But it showed "Frankfurt cleared" on Sep 02, it has been more than a month since then... Is it normal?
They said the estimated time is 15 days...
3Answered by Daisy | 10/12/2017 6:32:37 PMDon't believe the estimated time they provide. In most times, the package couldn't be reached in the estimated time to my experience. More than a month is very normal.
4Answered by MIke | 10/25/2017 6:26:30 PMHi Daisy,
It has been 2 weeks since last inquiry, and 2 months since I mailed it, but the status is still as of Sept 2 in Germany... Can you advise when it may arrive?
5Answered by Daisy | 10/25/2017 6:53:22 PMI found you used DHL eCommerce US to send the parcel. I'm not sure if it could be tracked when it's in China. It may arrive in China but the tracking system doesn't update. You'd better contact DHL at your place to check where it is now.