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China Post tracking # AG597851979CN

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Originally the package was expected to deliver from Nov 2-15. Then, on Nov 15, the status changed to Nov 16-19. I checked the status on Nov 15, 16,17 respectively and it said Nov 18-21. Yesterday (Nov 20), the status suddenly changed to "delivered on Nov 9". I double checked with my building concierge and there is no package. Please advise what is going on. Thanks.

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1 Answer(s)

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Hi Feodora Chan,

According to the tracking information, AG597851979CN was delivered on Nov.8. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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