China Post Announcement

China Post: 86 10 11185 EMS: 86 10 11183

Temporary Suspension of Acceptance of Packages Destined to Some of the Courtiers by China Post

The global epidemic has caused a certain degree of impact on transportation for packages. China Post has stopped to send packages to some of the countries. Check the tables from the following page to get which countries are affected by using China Post Small Packet, China EMS and e-Packet. 

→ Temporary Suspension of Acceptance of Packages Destined to Some of the Courtiers by China Post [As of July 30]

China Post Online Shipping System
July 30, 2020

Notice on Resuming the Receiving and Sending of International Mails to Some of the Countries

Dear Customers:
China Post has stopped sending service to some of the countries due to the spread of coronavirus in the world. As of July 20, 2020, China Post will resume receiving international mails to the following countries: French Polynesia, Cayman Islands, Oman, Aruba, The Cook Islands, Falkland Islands (Mal Venus), Solomon Islands, Argentina, Belarus, Indonesia, Montenegro and Peru. Please be informed, and thank you very much for your understanding and support!
 
China Post Online Shipping System
July 17, 2020

Announcement on the Cancellation of Transportation Surcharge for e-Express

China Post decides to cancel the extra fee for e-express transportation charged during the epidemic as of July 16, 2020. For the rate after canceling the surcharge, please consult the local account manager or check here(https://www.chinapostaltracking.com/ems/e-ems/).
 
China Post Online Shipping System
July 16, 2020

Notice on the Cancellation of the Transportation Surcharge for e-Packet Packages to Some European and American Countries

Dear Customers:
 
According to the recent changes for international transportation costs, China Post plans to lower the surcharge standards for some European and American transport charges for aviation e-mail and agreement customers’ international parcels from July 7. Among them, transportation surcharge for most of the packages to Europe are cancelled, and to the United States, it is greatly reduced to 15-20 yuan/kg. 
 
The price reduction is obvious this time, please consult the local postal agency for the specific surcharge standard of each product. Thank you for your understanding and support to China Post. 
 
Latest e-Packet Rate:
 
China Post Online Shipping System
July 7, 2020

Announcement on Adjusting the Standards of International Packet Costs of U.S. Direction Mail

Affected by the changes in the rates of overseas cooperative postal terminals, the operating costs of some of China Post’s US-directed businesses faced a significant increase. Although China Post has adopted a series of cost reduction measures, the current tariffs still cannot afford the rising costs. In order to ensure the sustainable operation of the business, China post plans to adjust the rate for some products to the US from 0:00 on July 1. The adjusted rates are as follows:

1.    E-Packet to US (including transportation surcharge): "25 yuan / piece + 100 yuan / kg, from 1 gram".
2.    China Post Ordinary Small Packet Plus to US (including transportation surcharges): 30g and less than 30g " 22.5 yuan / piece"; additional weight 30g-80g (including 30g and 80kg) " 96 yuan/kg "; additional weight over 80g, "96 yuan/kg ".
3.    Registered small parcel to US (including transportation surcharge): 0g to 150g (including 150g) "39 yuan/piece +94.89 yuan/kg", 150g to 300g (including 150g and 300g) "39 yuan/piece +93.89 yuan/kg", above 300g" 39 yuan/piece+92.89 yuan/kg".

The above rate is only valid for shipping online. The rate for those shipping from China Post office directly will remain unchanged.
Sorry for the inconvenience caused by the price adjustment. Thank you for your understanding and support of China Post!

China Post Online Shipping System
June 30, 2020

Announcement on the Requirements for Filling in the Recipients’ Contact Information for Packages Sen

Dear Customers:
Recently, we have received a notification from Hongkong Post that registered mails, parcels and express mails from the mainland China to Hong Kong must be filled with the recipient's fixed or mobile phone number, and e-mail (if any). Otherwise it may affect the customs clearance of the mail and delivery. Please fill in correctly.

China Post Online Shipping System
June 22, 2020

Announcement on VAT Rate to Increase to 15% in Saudi Arabia

From July 1, 2020, Saudi Arabia will increase 15% VAT (value added tax ) rate on incoming mails (letters, parcels, and EMS) that contain items from all postal channel.
Customers are requested to fill CN22 and CN23 accurately and completely, and the value of items inside and the currency used need to be clarified. At the same time, it’s recommended that the sender communicate with the recipient in advance to prevent the situation that the mail cannot be normally cleared due to tax problem.

China Post Online Shipping System
June 22, 2020

Announcement on the Adjustment of Transportation Surcharge Standards for e-Packet

According to the recent freight optimization, China Post will adjust some international business transportation surcharge standards from June 3. E-packet to U.S. will drop 55 yuan per kilogram as of June 3, 2020. To other countries, there are also varying degrees adjustment. Please check the rate for e-packet to check.

China Post Online Shipping System
June 3, 2020


Announcement on the Delivery Time for Packages During the Coronavirus Epidemic

With the outbreak of coronavirus in multiple countries, some countries and regions have adopted a series of preventive and control measures. Airlines in some countries have significantly reduced or cancelled international routes, which has caused postal services to be suspended or delayed, and mail delivery capacity has been affected. The delivery time for packages imported to China or exported from China to international countries has been extended to a greater extent than usual. Some countries’ postal delivery is also not abnormal now. Get to know which countries are affected here:
China Post Package Delay Notice During the Coronavirus Epidemic

China Post Online Shipping System
May 1, 2020

Questions and Answers

Can I get a refund

0 Answer(s) | Asked by Surprise | 9/29/2020 12:09:25 AM

Why is order taking so long

3 Answer(s) | Asked by Neelam | 9/21/2020 2:12:32 PM

parcel with tracking number: RV382979491CN

1 Answer(s) | Asked by Josip | 9/15/2020 8:50:54 AM

where is my package located?

1 Answer(s) | Asked by Roberta | 9/8/2020 5:08:27 PM

Help me get my package. Last tracking number UJ390082499CN.

1 Answer(s) | Asked by Tisisenberg@gmail.com | 8/18/2020 9:49:03 AM

package not located

1 Answer(s) | Asked by Jorge Loaiza | 8/13/2020 1:03:57 PM

Not received order

1 Answer(s) | Asked by EKANT Naherwal | 8/10/2020 4:02:37 AM

Not received order

1 Answer(s) | Asked by EKANT Naherwal | 8/10/2020 2:42:20 AM

My item lost RE090228099CN

1 Answer(s) | Asked by Tatiana Garcia | 8/3/2020 4:46:50 PM

package delay

1 Answer(s) | Asked by Csipak Lajos | 8/3/2020 7:56:11 AM

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