EMS (Short for Express Mail Service) China is a subsidiary of China Post. Mainly operating China domestic and international EMS services, it is the largest provider in China's express service industry. It has established a continuously growing network, linking the world, covering the whole nation of China including rural areas. The service covers more than 200 countries and regions and up to 2000 China domestic cities at present.
International EMS (Express Mail Service)
Here we mainly introduce the International EMS of China to you. The China International Express Mail Service is a shipment delivery service offered by China Postal Express & Logistics and other postal operators in the world. It delivers documents and materials, urgent letters, financial bills, samples and all kinds of goods from and to other countries, Taiwan, Hong Kong as well as Macao with fast speed and high reliability. At the same time, the tracking service is offered in varies of ways.
Frequently Asked Questions for EMS Tracking
Format of EMS Tracking Number:The tracking number (Shipment ID) of EMS is usually composed of 13 characters. It begins with “E” (represents Express Mail) and another letter and ends with “CN” or “CS”. Between them are 9 digits. There are also other formats like:
Shipping Time:In general, an EMS parcel can be reached its destination within 3-7 working days. For some remote areas, it may need another two days.
1. To Southeast Asia and South Asia Areas: within 3 days
2. To Australia: within 4 days
3. To European and American countries: within 5 days
Features:1. It is faster than China Post Mail. The parcel can usually be reached its destination within 3-7 days.
2. It has a higher priority to be processed when passing the customs.
3. Although it’s more expensive than China Post Packet, it has no fees for customs clearance fee, fuel surcharges and additional fees for remote areas.
4. The international EMS offers the insured service to make sure your delivery is guaranteed.
5. If there is any problem for your packet in other countries and needs to be returned. No fees will be charged for the return.
5. It provides the shipment tracking service to follow your parcel at any time.
Standard Rate for International EMS:Rate differs with weight, destinations and package categories. E.g. from China mainland to Hong Kong, Macau or Taiwan, RMB 90 will be charged for the document and RMB 130 for merchandise within 500 gm. RMB 30 will be charged for every additional 500 gm. To USA, it will be more expensive which is RMB 180 for the document and RMB 240 for merchandise within 500 gm. RMB 75 will be charged for every additional 500 gm. For a single merchandise item, if the weight is less than 500gm, it can be charged as a document. To get the rate for more countries and regions, please click Standard Rate for International EMS.
If you post documents or merchandises from China Guangdong or Fujian Province to Hong Kong and Macao or from Xinjiang to Kazakhstan, please get the rate here: Rate for International EMS Shipments Posted in Border (Port) Areas
Weight Limit:The maximum weight of an International EMS package differs in different destinations. In all, there are five types of maximum limits which are 20 kg, 25 kg, 30 kg, 31 kg, 31.5 kg and 40 kg. Following are maximum weights for some destinations:
USA, Macau, UAE: 31.5 kg
UK, Australia, New Zealand, Germany, Canada, France, Italy, South Korea, Japan, Taiwan, Singapore, Thailand: 30 kg
Philippines: 20 kg
Hong Kong, Malaysia: 40 kg
Please click Weight Limit of International EMS for more countries
Things you should get to know when fill out the EMS waybill:1. The recipient's name and address should be written precisely in English and the telephone or fax number is suggested to offer in convenience of contacting for any problems.
2. The recipient's address should not only include the postal code but also the exact address.
3. On the express mail waybill, the detailed description of contents, quantity, weight, value, origin and dates and sender’s signature should be filled out.
Articles Prohibited from Mailing:1. Articles that prohibited to post or circulated by Chinese law and regulations
2. Dangerous articles that is explosive, inflammable, corrosive, radioactive and toxic.
3. The reactionary press, books or obscene goods
4. Various currencies
5. Articles harmful to public health
6. Goods that is liable to perish
7. Live animals (except bees, silkworms and leeches that are properly packed)
8. Articles improperly packed that may harm personal safety, pollute or damage other postal parcels
9. Other articles unsuitable for mailing
Compensation Rules:1. For any delivery delay: 50% of the postage charge shall be returned.
2. For the loss or damage of document per piece, RMB 400 shall be paid as compensation.
3. For the loss or damage of merchandise without declared value, RMB 400 shall be paid as compensation per piece.
4. For merchandise with declared value, compensation shall be made according to the actual damage due to the loss or damage, but the maximum compensation shall not exceed RMB 500+60*W (W refers to the parcel weight presented in integer kilogram and the integer should be held with the oddment counted as 1kg.)
5. For the loss or damage or the parcel, besides the above compensation, the postage charge and special tracking fee shall be returned.
For more questions and enquiry, you can call 11183 if you are in China and call +86 10 11183 if you are outside China. Press 8 for English service.
Other International Express offered by EMS:--China International Express
--China International E-commerce Express:
ePacket/EUB International e-EMS
Reviews for China International EMS (Express Mail Service)
Just wanted to share my experience with you guys. The package was sent by EMS on 2/26/2020 from China to US and it was finally delivered on 3/23/2020. I was very anxious with a long delay. I hope your packages arrive soon!CHL
EMS are using the "PROHIBITED ITEMS" card often now. They will open packages even those that are sent within the European Union or even within the same country. They use "prohibited items" card to keep your contents. Their "prohibited "items" list is now listing everything including "Other Manufactured Goods" which can be applied to anything, even cellphones and appliances, to paper goods and even cash! Their confidence trick scheme is like this: they email you that they found "prohibited items" in your envelope or parcel and they tell you you must fly to a remote warehouse to pick the shipment up or they will discard the contents. This is a worldwide Swiss scam - EMS headquarters are in Switzerland.Slavomir
I paid for express service 7-10 days. But it doesn't come in 10 days now. Disappointed.Vera
EMS couldn't be delivered in 15 days. It takes 20 days to Japan. Acceptable but really not so fast. Hope you could improve.Frank
Very fast delivery, I got my package in 9 days, good serviceKendy Chen