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Why is my package stuck in transit for so long?

There are many reasons that make the package stuck in transit. What should you do if your package is stuck in transit for a long time?

China Post Registered Packages, EMS or e-Packet

A: Stuck in China

1. If you find your package is stuck in China at a transit station or someplace for a week, just wait for more days to see. It may be delayed due to the pile-up of goods. It will be moved again after the backlog problem is solved. Once you find it’s stuck at a station for over 30 days, it may be lost. In this case, you need to contact the seller to reflect the problem and get a solution in time.

2. If it’s stuck at the export customs for over a week, it means the seller needs to pay the tax or declare to the customs. If you can, contact the seller to notice him and solve the problem in time.

3. If there is no update for over a week and the last tracking information shows ‘received by airline’, ‘handed over to the carrier transport’, ‘airline start shipping’ or ‘airline departs’, it means the parcel is under the procession at the airport and waiting for the airspace. China Post air mail between China and most countries generally takes around 7-15 days. The delay is not caused because the plane is slow; but the air freight processes are very complicated. Especially due to the impact of the epidemic, the international air transport capacity is seriously insufficient, and the land, rail, and sea transport capacity of international express couldn’t be an effective supplement or replacement for the insufficient air transport capacity, resulting in the backlog and detention of international mail express at ports.

Note: There is no tracking information after the above-mentioned status until the parcel arrives in the destination country. You’d better have patience to wait during this period. If you couldn’t get update after two months, it’s not normal, it may be lost or still stuck. We suggest you contact the seller to give you a solution in time in this case. China Post and EMS packages are slow at present due to the effect of coronavirus. It usually takes about 20-60 days to reach the destination country.

B: Stuck in the Destination Country

The package could also be stuck at the destination country for many days. One situation is it’s stuck at the customs of the destination country and is waiting the receiver to declare or pay the tax. You need to contact your local courier to check it in this situation; When the package arrives in the destination country, China Post or EMS couldn’t deal with it any more, it will be handed over to the local courier to deliver. Due to the serious shortage of mail processing capacity, slowdown of production, poor logistics, and business shutdowns caused by COVID-19, some countries and regions even have announced that they have stopped receiving international express. This may cause the delivery of the package delayed as well. In this case, you can only wait if you could wait. If no, contact the seller to get a solution in time.

China Post Ordinary Packet

The package itself couldn’t be tracked after leaving for some stations (after leaving China or it arrives in the destination country): It may couldn’t be tracked after it leaves China or it arrives in the destination country because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN,123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items. Although you contact your local courier, they couldn’t track it. In this case, if you couldn’t receive it within the promised time, you need to contact the seller to reflect the problem and get a solution in time.

Questions and Answers

Package stuck for days “plane has landed”

Hello, my package from China (China Post) to Canada (Canada Post) had been tracking well with frequent updates. All of a sudden there haven’t been any updates for many days. The last entry was “plane has arrived” / “arrived in port”. Is it still moving or lost? It’s been in transit 18 days, stuck on “plane has landed” for 7 days now. Any info is appreciated! Jennifer

1 Answer(s) | Asked by Naegelkraemer | 8/21/2023 6:54:27 AM

Why’s my package stuck

My package has been stuck for 10 days now and when I check tracking there’s no update, what do I do ?

0 Answer(s) | Asked by MakeMullaNR | 8/16/2023 8:18:49 PM

Stuck

My package stuck in Shanghai Processing Center】Shanghai its been there 9 days and as not moved why is this

0 Answer(s) | Asked by Amanda | 8/16/2023 4:37:26 AM

My package stuck in Miami Florida out on delivery

I'm on 2304 South Fremont ave Apt 18 Springfield Missouri 65804 my package on Florida Miami Tracking numberLR062511888CN

0 Answer(s) | Asked by rossell harp | 8/10/2023 9:49:13 AM

Package stuck on Export Customs/Retention for Inspection for 50+ days

When will my package leave china? It's been stuck on the same message for 50+ days and the company can't do anything to help.. 2023-06-22 11:04. Guangzhou City, Export Customs/Retention to be inspected. 2023-06-22 09:24. Guangzhou City, sent to export customs. 2023-06-21 21:18. Dongguan City, leave [Dongguan Express Processing Center General Service Workshop], next stop【Guangzhou International Exchange Bureau】

0 Answer(s) | Asked by ilagko | 8/10/2023 3:32:34 AM

WHY IS MY PACKAGE STUCK IN TRANSIT AG476942331CN

Tracking AG476942331CN. ITS BEEN STUCK FOR 3 WEEKS! SINCE JULY 19

0 Answer(s) | Asked by Daaaa | 8/9/2023 4:01:44 PM

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