China Post: 86 10 11185 EMS: 86 10 11183

Why is my package stuck in transit for so long?

There are many reasons that make the package stuck in transit. What should you do if your package is stuck in transit for a long time?

China Post Registered Packages, EMS or e-Packet

A: Stuck in China

1. If you find your package is stuck in China at a transit station or someplace for a week, just wait for more days to see. It may be delayed due to the pile-up of goods. It will be moved again after the backlog problem is solved. Once you find it’s stuck at a station for over 30 days, it may be lost. In this case, you need to contact the seller to reflect the problem and get a solution in time.

2. If it’s stuck at the export customs for over a week, it means the seller needs to pay the tax or declare to the customs. If you can, contact the seller to notice him and solve the problem in time.

3. If there is no update for over a week and the last tracking information shows ‘received by airline’, ‘handed over to the carrier transport’, ‘airline start shipping’ or ‘airline departs’, it means the parcel is under the procession at the airport and waiting for the airspace. China Post air mail between China and most countries generally takes around 7-15 days. The delay is not caused because the plane is slow; but the air freight processes are very complicated. Especially due to the impact of the epidemic, the international air transport capacity is seriously insufficient, and the land, rail, and sea transport capacity of international express couldn’t be an effective supplement or replacement for the insufficient air transport capacity, resulting in the backlog and detention of international mail express at ports.

Note: There is no tracking information after the above-mentioned status until the parcel arrives in the destination country. You’d better have patience to wait during this period. If you couldn’t get update after two months, it’s not normal, it may be lost or still stuck. We suggest you contact the seller to give you a solution in time in this case. China Post and EMS packages are slow at present due to the effect of coronavirus. It usually takes about 20-60 days to reach the destination country.

B: Stuck in the Destination Country

The package could also be stuck at the destination country for many days. One situation is it’s stuck at the customs of the destination country and is waiting the receiver to declare or pay the tax. You need to contact your local courier to check it in this situation; When the package arrives in the destination country, China Post or EMS couldn’t deal with it any more, it will be handed over to the local courier to deliver. Due to the serious shortage of mail processing capacity, slowdown of production, poor logistics, and business shutdowns caused by COVID-19, some countries and regions even have announced that they have stopped receiving international express. This may cause the delivery of the package delayed as well. In this case, you can only wait if you could wait. If no, contact the seller to get a solution in time.

China Post Ordinary Packet

The package itself couldn’t be tracked after leaving for some stations (after leaving China or it arrives in the destination country): It may couldn’t be tracked after it leaves China or it arrives in the destination country because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN,123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items. Although you contact your local courier, they couldn’t track it. In this case, if you couldn’t receive it within the promised time, you need to contact the seller to reflect the problem and get a solution in time.

Questions and Answers

Package stuck in transit for over 30 days

Hello, my tracking number is EV043445470CN, my package was sent in the beginning of December, and last update was "Airline received" or "Arrived at airport" on 14th December. I contacted the seller multiple times, and the only thing he is saying is that he urged the logistics provider, but I have no update at all. I just want to know is my package stuck? Am I going to receive it?

0 Answer(s) | Asked by Kris | 1/22/2024 12:24:28 PM

Is my package stuck and when should I expect it?

I want to know where my package is since it’s said “depart from facility to service provider” for 3 days now shipper is 4PX and it coming to the uk which will be delivered by Royal Mail . Tracking number: QP765546386GB

0 Answer(s) | Asked by Abu | 1/16/2024 6:34:13 PM

Package stuck in transit for long time EB803240086CN

my package has been in transit since the 8th of december and i dont seem to understand what is happening. is it lost? tracking number is EB803240086CN

1 Answer(s) | Asked by arvin | 12/25/2023 3:56:28 AM

My package AT173576105CN

Why is my package stuck in Brooklyn since Dec 14th?? From China It went to New York then Brooklyn this is so frustrating as it is a gift going to Florida?? Ordered Dec it's the 23rd now?? Who will deliver it ups usps or fed ex the seller could not tell me ?? Where in Brooklyn is it can I call the place ?? Please help

0 Answer(s) | Asked by Melanie | 12/22/2023 7:20:03 PM

Package Stuck in Guangzhou Customs for One Month

Hello, my name is Bryan Benefiel. A packaged was accepted into Guangzhou customs on November 24th, but there has been no update. Can you help me find the package and pay the customs tax? CH199351215US is the package.

1 Answer(s) | Asked by ? | 12/20/2023 8:15:04 PM

Package Stuck In Transit For 30 Days

Hello. I placed my order on November 20th and my package has now been stuck in transit for 30 days with no updates for 20+ days. The last update was “Shipment arrived at a hub or sorting center” along with “Arrival at the Destination” and this was on December 1st. I also use AfterShip to track my package and the map shows me it is still in China? So i am very confused. My tracking number is RG020377105CN and i would just like to know what has happened to my package and where it is now. Thank you.

0 Answer(s) | Asked by ali | 12/20/2023 1:13:47 PM

Ask a Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
Check Code
Thank you!Your question has been posted successfully!

China Post Tracking

Lastest Tracking: