Why is my package stuck in transit for so long?
China Post Registered Packages, EMS or e-Packet
A: Stuck in China
1. If you find your package is stuck in China at a transit station or someplace for a week, just wait for more days to see. It may be delayed due to the pile-up of goods. It will be moved again after the backlog problem is solved. Once you find it’s stuck at a station for over 30 days, it may be lost. In this case, you need to contact the seller to reflect the problem and get a solution in time.2. If it’s stuck at the export customs for over a week, it means the seller needs to pay the tax or declare to the customs. If you can, contact the seller to notice him and solve the problem in time.
3. If there is no update for over a week and the last tracking information shows ‘received by airline’, ‘handed over to the carrier transport’, ‘airline start shipping’ or ‘airline departs’, it means the parcel is under the procession at the airport and waiting for the airspace. China Post air mail between China and most countries generally takes around 7-15 days. The delay is not caused because the plane is slow; but the air freight processes are very complicated. Especially due to the impact of the epidemic, the international air transport capacity is seriously insufficient, and the land, rail, and sea transport capacity of international express couldn’t be an effective supplement or replacement for the insufficient air transport capacity, resulting in the backlog and detention of international mail express at ports.
Note: There is no tracking information after the above-mentioned status until the parcel arrives in the destination country. You’d better have patience to wait during this period. If you couldn’t get update after two months, it’s not normal, it may be lost or still stuck. We suggest you contact the seller to give you a solution in time in this case. China Post and EMS packages are slow at present due to the effect of coronavirus. It usually takes about 20-60 days to reach the destination country.
B: Stuck in the Destination Country
The package could also be stuck at the destination country for many days. One situation is it’s stuck at the customs of the destination country and is waiting the receiver to declare or pay the tax. You need to contact your local courier to check it in this situation; When the package arrives in the destination country, China Post or EMS couldn’t deal with it any more, it will be handed over to the local courier to deliver. Due to the serious shortage of mail processing capacity, slowdown of production, poor logistics, and business shutdowns caused by COVID-19, some countries and regions even have announced that they have stopped receiving international express. This may cause the delivery of the package delayed as well. In this case, you can only wait if you could wait. If no, contact the seller to get a solution in time.China Post Ordinary Packet
Questions and Answers
Package stuck over a month
Hi, it is said that my package is sent, but it didnt even moved. The only information I get is this “Your shipment has been reviewed by EU Customs and sent to the next step for processing.. Guangzhou, Guangdong” and it’s from 12.6.2024.. Tracking ID is: LZ019587702CN. Can you please help with this. Thanks
Package stuck in transit and I'm worried
Hello,. My package has been in transit for 24 days since. I was emailed by Aftership on June 23 and since then the tracker has been stuck. Last Update was on Jun 21 although when I went to check another global parcel tracking website, a third party updated it on Jun 27.. I just want to know if it's still on its way to my country and updates on its whereabouts. . Tracking number is UJ499188194YP and the carrier is Yanwen
Package stuck at airline no more update EA623305497CN
Package stuck at airline state landed thereafter no more update EA623305497CN. Please check & revert.
Package stuck in Shanghai.
My package from China to Ireland has not updated in several days since arriving in Shanghai: Carrier note: [Shanghai] Mail has left [Shanghai International Exchange Bureau] and is being sent to the next stop. 2024-06-22 09:38:41. CY022707498CN
Package stuck in transit from past 23 days
I have sent a parcel to New Zealand on 30.05.24. The only update available is that it has reached Hong Kong on 02.06.24. Since then no futher update is available. Please help me with the current status of the parcel.. Tracking id- CD650331505IN
Package Stuck since 9 days
Hello,. My Parcel EB817016868CN has not moved since over a week. Its stated, that it passed the EU Customs, but nothing is happening since. Could you tell me what to do now?