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Why is my package stuck in transit for so long?

There are many reasons that make the package stuck in transit. What should you do if your package is stuck in transit for a long time?

China Post Registered Packages, EMS or e-Packet

A: Stuck in China

1. If you find your package is stuck in China at a transit station or someplace for a week, just wait for more days to see. It may be delayed due to the pile-up of goods. It will be moved again after the backlog problem is solved. Once you find it’s stuck at a station for over 30 days, it may be lost. In this case, you need to contact the seller to reflect the problem and get a solution in time.

2. If it’s stuck at the export customs for over a week, it means the seller needs to pay the tax or declare to the customs. If you can, contact the seller to notice him and solve the problem in time.

3. If there is no update for over a week and the last tracking information shows ‘received by airline’, ‘handed over to the carrier transport’, ‘airline start shipping’ or ‘airline departs’, it means the parcel is under the procession at the airport and waiting for the airspace. China Post air mail between China and most countries generally takes around 7-15 days. The delay is not caused because the plane is slow; but the air freight processes are very complicated. Especially due to the impact of the epidemic, the international air transport capacity is seriously insufficient, and the land, rail, and sea transport capacity of international express couldn’t be an effective supplement or replacement for the insufficient air transport capacity, resulting in the backlog and detention of international mail express at ports.

Note: There is no tracking information after the above-mentioned status until the parcel arrives in the destination country. You’d better have patience to wait during this period. If you couldn’t get update after two months, it’s not normal, it may be lost or still stuck. We suggest you contact the seller to give you a solution in time in this case. China Post and EMS packages are slow at present due to the effect of coronavirus. It usually takes about 20-60 days to reach the destination country.

B: Stuck in the Destination Country

The package could also be stuck at the destination country for many days. One situation is it’s stuck at the customs of the destination country and is waiting the receiver to declare or pay the tax. You need to contact your local courier to check it in this situation; When the package arrives in the destination country, China Post or EMS couldn’t deal with it any more, it will be handed over to the local courier to deliver. Due to the serious shortage of mail processing capacity, slowdown of production, poor logistics, and business shutdowns caused by COVID-19, some countries and regions even have announced that they have stopped receiving international express. This may cause the delivery of the package delayed as well. In this case, you can only wait if you could wait. If no, contact the seller to get a solution in time.

China Post Ordinary Packet

The package itself couldn’t be tracked after leaving for some stations (after leaving China or it arrives in the destination country): It may couldn’t be tracked after it leaves China or it arrives in the destination country because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN,123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items. Although you contact your local courier, they couldn’t track it. In this case, if you couldn’t receive it within the promised time, you need to contact the seller to reflect the problem and get a solution in time.

Questions and Answers

package stuck in Guangzhou

hi, my package LV463256309CN seems stuck in Guangzhou. it’s been 40 days already. what might happen?

1 Answer(s) | Asked by V Bhinoko | 5/13/2022 6:35:17 PM

package stuck at airport? almost two months

I have package that were sent by seller on March 12, and shows that it's stuck airport by April 11, and no update since then... What has happened to my package and when it will move on??.... Tracking number: EB762104702CN. 中转站转运中. 2022-04-11 23:20

4 Answer(s) | Asked by reb | 5/10/2022 7:13:37 PM

My package stuck in sorting center

Hello. My package stuck from past 2/april and it never updated from that time. Last thing I get from it:. [China,Shenzhen]Arrived 【Shenzhen International mail processing center 】. 2022-04-02 03:43:07. And this is my tracking number. RV598979340CN. Please update me

1 Answer(s) | Asked by Khaled | 5/10/2022 4:51:13 AM

Delivery Estimations

Hi my postal number is RV598281465CN. its been 1.5 months since my package stuck in Shanghai, do you have the estimation when will my package will be sent to Indonesia?. So sorry about the issues in your country, but I really need an estimation to make sure that my package is not lost and will be delivered soon to my country. Thank you

1 Answer(s) | Asked by Mazaya | 5/9/2022 1:43:30 AM

Package stuck in Guangzhou

LV439060876CN package stuck in handed over to airline since March 14th. Should I write it off as lost?

2 Answer(s) | Asked by lizzie102 | 5/3/2022 2:30:44 PM

Package stuck in transit since March 19

Hi, I have parcel with tracking number LV454185927CN. It has been stuck in transit since March 19. More specifically since Apr 5 , it has been on airline departure. How much longer do I need to wait before I should start a paypal case? Is it lost? I also noticed that tracking from china post and China EMS post is slightly different. Can you tell me which one is correct as China EMS post noted that it arrived at destination country but then had an airline departure again.. This is from EMS China:. 2022-04-05 14:26. In-Transit. Flight Departure. 2022-04-02 05:30. Arrival at the Destination. 2022-04-01 21:31. Transiting via the transit Airport. 05:30. In-Transit. Flight Departure. 2022-03-29 16:27. In-Transit. Guangzhou,Handed over to the Carrirer. This is from China post:. Origin - Sync Time: 2022-05-03 10:01:38 (GMT-07:00). 2022-04-05 14:26. Airline departure. 2022-04-02 05:30. The plane entered the port. 2022-04-01 21:31. Transit station transit. 2022-04-01 05:30. Airline departure. 2022-03-29 16:27. Guangzhou City, has been handed over to the carrier for transportation.

0 Answer(s) | Asked by JW | 5/3/2022 10:16:00 AM

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