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Wrong parcel address. How to change it?

You may find that you provided the wrong shipping address accidentally when order something online from a seller in China. Or, you have moved to a new address but you filled the old address of your house when placed the order. So, you would like to change it. Some users ask us or contact China Post to change it for them. But we would like to clarify that China Post and we couldn’t change the address once it’s shipped. However, if the package hasn’t shipped, you can contact the seller to change it. How to judge if the package has shipped or not? You can track your package by filling in the tracking number from China Post Tracking Page (https://www.chinapostaltracking.com/package-tracking/). If you find no information for it, it should be still in the seller’s hand and the seller hasn’t handed it over to China Post. You can contact the seller as soon as possible to let him know your correct address and change it before it’s hipped. Once you find there are tracking information in the result, it means it has been already shipped. In this case, no one could change the address.

If the package has been shipped and the address couldn’t be changed, you need to track it often. When you find it arrives in your country, contact your local post service immediately to ask if they could deliver it to your new address. Some of the countries provide this service. But you may need to pay additional fees for the change.

How will be the parcel dealt with once the address is wrong? 
If the wrong address exists, it will be delivered to that address. You’d better contact the person there to receive it for you. If the wrong address doesn’t exist, it may be returned back to the seller/sender if the sender’s return address is clear. If there is no clear address to return back, it may be discarded.

What should I do if the delivery was failed or it’s returned back due to the wrong address?
If the delivery was failed just few hours or days ago, try to contact the courier in your country to ask if you could change the address. If not, you can only wait it to be returned back. You can contact the seller to refund you once it’s returned back to the seller. The seller may refund you partially because you provide the wrong shipping address. If the seller doesn’t receive it, you can’t get refund.

Questions and Answers

You delivered it to the wrong address

AG442209382CN is my tracking number is this real?? It says delivered but I have not got it I would really appreciate an explanation for this or another order which I paid my hard earned money for

0 Answer(s) | Asked by Tytyyouknowthis | 11/30/2022 11:54:54 AM

Wrong address on my package:CC639708030SE

Hi,. I am waiting for a package from Sweden, CC639708030SE, that I just noticed were sent with the wrong receiver specification.. It was sent to:. Address: 200441 Changhai Songnan rd no 111, building 1b room 202 this should have said 200441 Shanghai Songnan rd no 111, building 16 room 202 (so both city and building were misspelled). Receiver: Bin Jiaye this should have been Bi Jiaye (name were misspelled). The package has left Sweden and is on its way to China, is there anyway we can correct these spelling errors?. Best Regards,. Linus

0 Answer(s) | Asked by Linus | 11/29/2022 9:32:34 PM

Why was my item excepted at the wrong address

This package was delivered to front porch of the wrong address. It entered the United States with the sale made by me on ebay and probably with my name on the shipping label.. There was duties to be paid by me the eBay buyer when it arrived I don’t understand how your company allowed somebody else to pay those duties on my behalf and release the items to them.. Your company should be replacing my items at no cost to me. Here is my tracking number LR005516604CN the escooters were bought on ebay by me and should have arrived to me here in Canada.. Joe Storelli .

0 Answer(s) | Asked by Joe Storelli | 11/28/2022 9:05:29 PM

Wrong address on my package:CC639708030SE

Hi,. I am waiting for a package from Sweden, CC639708030SE, that I just noticed were sent with the wrong receiver specification.. It was sent to:. Address: 200441 Changhai Songnan rd no 111, building 1b room 202 this should have said 200441 Shanghai Songnan rd no 111, building 16 room 202 (so both city and building were misspelled). Receiver: Bin Jiaye this should have been Bi Jiaye (name were misspelled). The package has left Sweden and is on its way to China, is there anyway we can correct these spelling errors?. Best Regards,. Linus

0 Answer(s) | Asked by Linus | 11/28/2022 12:06:32 AM

Notified wrong address on package

I was notified via E-mail that you attempted to deliver my package to the wrong address. Tracking LR005536572CN to Paula Haney 328 Cadwallader St #B Brownsville, Pa 15417. It appears to be in a different state but I am not sure if I need to do anything else.

1 Answer(s) | Asked by Paula Haney | 11/23/2022 1:57:30 PM

Help! Please!!

This is my tracking number the seller on Amazon sent to the wrong address I’m trying to get it corrected. If someone could please call me. I’ve literally been on the phone with you guys all day. Trying to get someone to talk to you.

1 Answer(s) | Asked by Beruthless23 | 11/22/2022 2:45:34 PM

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