Reviews for China Post
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31%
38%
Mar 25, 2019
Absolute worse service ever. Tracking number only sometimes works. The airline has been taking 10 days to arrive in Australia. And it been 20+ days and still waiting for it just to leave China
China sucks
Mar 25, 2019
Terrible. Ive waited over 3 weeks for some kind of update on my order bought from Amazon but this site shows NOTHING. I can only guess got lost in the mail. SMH.
Kate
Mar 25, 2019
I'm still waiting for my order. How long do I have to wait until it arrives because I'm leaving the country.
Keno
Mar 24, 2019
In January I purchased something from AliExpress. The seller was fast package sent .... But is stuck in Shenzhen since 29 January 2019. What should I do? Tracking number UN870274595CN
Nemesis
Mar 22, 2019
I got my package yesterday, I really appreciate your help. Thank you so much.
Jullia
ChinaPostalTracking is a third party package tracking platform supporting online package tracking of worldwide express and postal couriers. Simply enter a tracking number of international or domestic package in the tracking tool, you will get tracking information for the package quickly.
Q: What is the reason of no tracking information for my parcel?A: In general, the tracking information for a parcel needs one or two days to update after the carrier getting it. You’d better wait one or two days after it’s shipped and then track its status. For no tracking records of your tracking number, it may be caused because the sender hasn’t sent it. Or, you typed the numbers wrongly. You’d better contact the sender to make sure the parcel has been sent and you typed the correct number. If you still can't get any result, better contact the sender to ask if it’s traceable. For example: tracking number composed of 9 digits only belongs to China Post Ordinary Small Packet Plus. It couldn’t be tracked or only can be tracked when it’s in China.
Q: In the last many days I did not get any update. Where is my parcel? Is it lost on the way?
A : No more update doesn’t mean lost. There are many situations about this:
1. It may couldn’t be tracked after it leaves the first station of China because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN，123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items.
2. It couldn’t be tracked after it leaves China. This also happens for China Post ordinary packet.
3. If the parcel has been exported, the shipping status will not be updated until the parcel arrives in the destination country. This period may last for 3-60 days depending on different shipping methods.
Q: My parcel was stuck at somewhere for some days. Could you update the information?
A: ChinaPostalTracking is a tracking website getting tracking data from different couriers and providing the tracking information to you for free. We are not logistics companies thus could do nothing for the delivery process. Only when the courier updates their data, could we update it accordingly. If you find your parcel stuck at somewhere over ten days, you’d better contact the local courier to check it for you.
Q: What should I do if the package delivery failed?
A: If tracking status showing ‘delivery failed’, it means the carrier has tried to deliver it to the recipient but couldn’t do it successfully because of the wrong address or the recipient couldn’t be connected through phone. When this happens, most of the carrier would keep the package at the post office for about two weeks. You need to contact the carrier as soon as possible to ask for redelivery. Or, it will be returned back to the sender after two weeks.
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( # Letter, * Digit, ! Letter Or Digit )( E# *** *** *** CN ) ( L# *** *** *** CN )
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Contact China Post:
Postal Business: 8610 11185
Package Tracking: 8610 11183 (then 8 for English Service)
Contact EMS (ePacket):
Logistics and EMS: 8610 11183 (then 8 for English Service)
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