China Post: 86 10 11185 EMS: 86 10 11183

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China Post Tracking

Track China Post, EMS, e-Packet Parcels Shipping from Amazon, AliExpress, eBay etc.
324 Reviews

FAQs About China Post Tracking

Why can't I track my china post package?
For no tracking records of your tracking number, it may be caused because you typed the numbers wrongly. You should make sure that you have typed the correct number. Also, the shipment information needs some time to be shown up in the system after you send the parcel. You are suggested to wait for one or two days to check. If you still can't see the records, please contact the sender to ask if he/she has shipped it. Read more
Why is my package stuck / not update?
No more update doesn’t mean lost. There are many situations about this:
1. It may couldn’t be tracked after it leaves the first station of China because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN,123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items.
2. It couldn’t be tracked after it leaves China. This also happens for China Post ordinary packet.
3. If the parcel has been exported, the shipping status will not be updated until the parcel arrives in the destination country. This period may last for 3-60 days depending on different shipping methods.
4. The carrier may omit to enter the tracking information.
5. Your package may have been lost during the transportation period.
Read more
What to do if tracking status says 'successfully delivered' but I didn’t receive it?
In general, if the package showing 'successfully delivered', it means the recipient has got it. If you didn’t get it, better first check P.O box or ask your friends or neighbors. One of them may receive it for you.

Another situation is the courier delivered it to the wrong address. You need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that your local courier sent it to a wrong address by mistake or it was stolen after the courier delivered to your address. You need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. If the package couldn't be found, you have the right to ask for refund or require to send one again to you from the seller.
What should I do if the shipping address is wrong?
In general, once the package is sent, the recipient’s address couldn’t be changed. You’d better track its status and once finding it arrives in the destination country, contact the local carrier to ask if they could change the address for you. Read more
Why do I receive a package from china that I didn't order?
Once you receive an unknown package that you didn’t order from China. You need to check your credit card to make sure you are not charged. If you don’t want to keep it, you can return it back to the sender if the address for return back is clear. Read more
More FAQs

Reviews for China Post

324 Reviews All Reviews
8%
24%
41%
12%
13%
Mar 27, 2023
Enterprise called Pituer Has been used your name I order to scam, I purchased a table and they give ea tracking number of china post, that worked for several days and now I realized that was a scam. I leave information of the false company I hope this information aids to avoid more people damaged. https://www.facebook.com/profile.php?id=100087588249477
Martha Cervantes
Jan 31, 2023
China Post. Do something to stop scammers from using your platform to carry out their scams. Look at the reviews. I knew instantly from the lack of description on the tracking details and ignorant, can't get right Grammer. All of us who were scammed probably had an intuition of fraud after the first couple tracking updates of "Parcel in transit to destination country" or "Customs allowed him to leave" followed by a bunch of "in transit" or "destination country" or "package arrived at facility" and "parcel left facility" or "package in Hong Kong Airplane flying to the country you live in" The scamming is not on China Post, but failure to prevent scammers from bringing you down and no resolve to aiding the scam after thousands of negative reviews directly reflects this businesses ethics. The company name gives all of China a bad reputation. I used to like Chinese food, but not anymore. Care more for your own sake. Your boss should be embarrassed. This mess wouldn't happen if I was the boss. 
Dommyman
Dec 23, 2022
This is my 3rd time using china post ems,and only this time its stuck everywhere.but overall China Post its not that bad,but not to good tho.only above average.
udin
Dec 14, 2022
China Post reported they had notified the Chinese addressee, my parcel to China was being held at their delivery depot as the addressee was not available at the time of delivery. Through the addressee, I learned my addressing to China was suboptimal, complicating matters somewhat. After communicating the tracking code and name and phone number of the delivery clerk to the addressee in China, the addressee contacted China Post and the parcel was quickly delivered successfully.
Hans
Oct 28, 2022
My order went to the wrong address I live in the Bronx not FL.China Post suggest me check with the seller. The seller admit it's their fault to fill the wrong address. They agree to deliver again to me. Thank you China Post. Really good service!
Boris

Questions and Answers – How Can We Help You?

Have problem to track your parcels from China sent by China Post or EMS? Just ask you questions, China Postal Tracking will help you to check for free. We have helped more than 100,000 people resolved the package shipping issues.

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Latest Questions

Everyone this company is a scam
Asked by wilkinsonerin93@gmail.com | (3/30/2023 3:49:46 AM)
CH183885764US
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About ChinaPostalTracking

ChinaPostalTracking is a third party package tracking platform supporting online package tracking of worldwide express and postal couriers. Simply enter a tracking number of international or domestic package in the tracking tool, you will get tracking information for the package quickly.

Common FAQs

Q: What is the reason of no tracking information for my parcel?
A: In general, the tracking information for a parcel needs one or two days to update after the carrier getting it. You’d better wait one or two days after it’s shipped and then track its status. For no tracking records of your tracking number, it may be caused because the sender hasn’t sent it. Or, you typed the numbers wrongly. You’d better contact the sender to make sure the parcel has been sent and you typed the correct number. If you still can't get any result, better contact the sender to ask if it’s traceable. For example: tracking number composed of 9 digits only belongs to China Post Ordinary Small Packet Plus. It couldn’t be tracked or only can be tracked when it’s in China.

Q: In the last many days I did not get any update. Where is my parcel? Is it lost on the way?
A : No more update doesn’t mean lost. There are many situations about this:
1. It may couldn’t be tracked after it leaves the first station of China because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN,123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items.
2. It couldn’t be tracked after it leaves China. This also happens for China Post ordinary packet. 
3. If the parcel has been exported, the shipping status will not be updated until the parcel arrives in the destination country. This period may last for 3-60 days depending on different shipping methods. 

Q: My parcel was stuck at somewhere for some days. Could you update the information?
A: ChinaPostalTracking is a tracking website getting tracking data from different couriers and providing the tracking information to you for free. We are not logistics companies thus could do nothing for the delivery process. Only when the courier updates their data, could we update it accordingly. If you find your parcel stuck at somewhere over ten days, you’d better contact the local courier to check it for you. 

Q: What should I do if the package delivery failed?
A: If tracking status showing ‘delivery failed’, it means the carrier has tried to deliver it to the recipient but couldn’t do it successfully because of the wrong address or the recipient couldn’t be connected through phone. When this happens, most of the carrier would keep the package at the post office for about two weeks. You need to contact the carrier as soon as possible to ask for redelivery. Or, it will be returned back to the sender after two weeks. 
 
→ More FAQs about China Post / EMS Tracking

China Post Number Rules:

( R# *** *** *** CN )    ( V# *** *** *** CN )
( A# *** *** *** CN )    ( C# *** *** *** CN )
( XA *** *** *** ** )    ( U# *** *** *** CN )
( *** *** ***)

China EMS (ePacket) Number Rules:

( # Letter, * Digit, ! Letter Or Digit )
( E# *** *** *** CN )   ( L# *** *** *** CN )
( E# *** *** *** CS )   ( CT *** *** *** CN )
( CY *** *** *** CN )   ( F# *** *** *** CN )
( B# *** *** *** CN )   ( A# *** *** *** CN )
( *** *** *** *** * )

Contact Information

Contact China Post:

Postal Business: 8610 11185
Package Tracking: 8610 11183 (then 8 for English Service)

Contact EMS (ePacket):

Logistics and EMS: 8610 11183 (then 8 for English Service)

Lastest Tracking:

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