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Why can't I track my China Post package?

In general, the tracking information for a parcel needs one or two days to update after the carrier gets it. You’d better wait one or two days after it’s shipped and then track its status. For no tracking records of your tracking number, it may because the sender hasn’t shipped it. Or, you typed the numbers wrongly. You’d better contact the sender to make sure the parcel has been sent and you typed the correct number. If you still can't get any result, better contact the sender to ask if it’s traceable. For example: tracking number composed of 9 digits only belongs to China Post Ordinary Small Packet Plus. It couldn’t be tracked or only can be tracked when it’s in China.

You may find no tracking information after filling the tracking number in our tracking tool. Here are possible reasons for this:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information available.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.
5. The tracking number is a fake one or it has been expired.
In this case, you'd better wait for a week to check again or contact the seller to confirm for the reason.

Only 'Logistics Order Created' in Tracking Status
Another situation is that, only 'Logistics order created’ or 'Order Information Received' is shown in tracking result and no more update for several days. In most cases, this is because the seller hasn’t shipped it or the package has not been collected yet. The seller has applied a tracking number from China Post with shipping software provided by the third party, eBay, AliExpress, WISH, Dunhuang etc. but has not shipped the goods yet. In this case, you need to contact the seller to ship as soon as possible. If you still can’t see status after a week, you should be cautious of fraud. You’d better claim a dispute or open a case to get refund in time.

Questions and Answers

I can't track my parcel. SD342482505FG

Why can I not track my parcel?. SD342482505FG

1 Answer(s) | Asked by ESvN | 6/11/2025 11:12:58 AM

I can't track the package with the shipment LZ238938676CN company 4-72

The package says it arrived at its destination, but with tracking number Z238938676CN, the company that ships locally in Colombia, 4-72 (the local shipping company), doesn't accept this number on its website. What is the correct tracking number?

0 Answer(s) | Asked by Paul | 5/29/2025 6:06:12 PM

Seller says he shipped it but can't track it.

Hello there,. Could you please help me find out about the tracking information for LZ251451778CN?. Thank you for your assistance..

1 Answer(s) | Asked by buhawparful | 5/27/2025 11:32:46 PM

Can't track my order

I have this number to track and it says it has been shipped but can't track it tracking number . YT983002735XX it's from Walmart and ordered on Bmfre.com site

1 Answer(s) | Asked by Choice | 3/28/2025 6:34:29 PM

Can't track it

Trying to find my order, tracking number is WZ543595950RT

1 Answer(s) | Asked by Roger Merlotti | 3/28/2025 4:06:56 PM

I can't track the parcel, they say it was delayed

AT644752504CN

0 Answer(s) | Asked by Lorena Niznik | 3/12/2025 12:26:25 AM

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China Post Tracking

Lastest Tracking:

ZC4********999
SH9********3YQ
GOA********9YQ
ZC3********299
007********185
ACM********4CY
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015********236
CY0********3CN
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300********2CN
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ZP0********401
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JAS********0CN
ACM********2CY
ZP0********101
EB8********2CN
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CY0********1CN
ZP0********301
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SH9********7YQ