Why can't I track my China Post package?
You may find no tracking information after filling the tracking number in our tracking tool. Here are possible reasons for this:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information available.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.
5. The tracking number is a fake one or it has been expired.
In this case, you'd better wait for a week to check again or contact the seller to confirm for the reason.
Only 'Logistics Order Created' in Tracking Status
Another situation is that, only 'Logistics order created’ or 'Order Information Received' is shown in tracking result and no more update for several days. In most cases, this is because the seller hasn’t shipped it or the package has not been collected yet. The seller has applied a tracking number from China Post with shipping software provided by the third party, eBay, AliExpress, WISH, Dunhuang etc. but has not shipped the goods yet. In this case, you need to contact the seller to ship as soon as possible. If you still can’t see status after a week, you should be cautious of fraud. You’d better claim a dispute or open a case to get refund in time.
Questions and Answers
Can't track through USPS
Hi my order isn't showing up in the USPS system and I can't tell which post office to pick it up from. AQ213149156CN
Can't track package
I Ordered shoes on April 3, 2022. Can't track.
I'm from Zambia I can't track my cargo the tracking number is PH03926828835 and
I am unable to track my cargo the tracking number is PH03926828835 it is just stuck in Guangzhou it's now been some days no updates
I can't track my luggage
The shipper reported to me. 2021-03-03 16:28:00 Beijing, [Beijing International Mail Processing Center] has been exported directly. 2021-03-03 13:00:00 Beijing, arrived at [Beijing Comprehensive Mail Processing Center] (via transit). Why can't I track it?
I can't track my parcel number ZY015973070CN
i would like to track the parcel sent 22 dec. number ZY015973070CN. Thanks
I can't track my package after it was received at the airline china post
I need to find info on my package I order it oct 25 2021 and it is November 16, 2021 Tuesday. Been 22 days since last update. Package #LY918880049CN Can someone help me get info ASAP. Thank you!