China Post: 86 10 11185 EMS: 86 10 11183

How do I track a package from China?

First, you need to get the tracking number of the package. With the tracking number, you can track the location of the package at any time.

Where to get the tracking number? 

If you placed an order from an online shop in China, you usually can find the tracking number from the order or package info pages in your account. If you couldn’t find it, you can contact the seller to ask for the number. If you send the package from China yourself, the staff of China Post will provide you with the tracking number.

Then, you can track your package by filling in the tracking number from China Post Tracking Page:

If you couldn’t get any information or couldn’t understand it, you can ask your question for free here:

Questions and Answers

Returned package

Hello, my package (RF216083493ES) was returned from China back to Spain and after over 2 months the tracking on China post tracking has updated to arrived in Madrid. It arrived on the 1sth of april. However, I still haven’t received it back and the tracking doesn’t show up on any local delivery services. Is there anyway of know where it is ?

1 Answer(s) | Asked by Pdelaney | 4/7/2021 11:30:49 AM

Mi producto aún no sale de China?? China Post tracking #CY000550864CN

1 Answer(s) | Asked by Paul | 4/5/2021 8:44:54 AM

China Post tracking number: LY653849603CN

Hi China Post staff,. China Post tracking number: LY653849603CN. I was the receiver for this package.. But I already (refused) this package in US and have the carrier USPS/China Post sent this package back to the sender in CN.. I tracked this tracking number with China Post, but it showed this package was refused again in CN.. Did the sender refused this package again, I knew I was the receiver so I could refused this package, but how could the sender refused this package, I did not understand this matter?. By the way, I as the receiver I already refused this package, (please would not ship me back this package again, I would not accept this package).. (Must send and ship this package back to the sender), no exception. Please process and enter 'LY653849603CN, the sender must get this package back, because the receiver already refused this package.' in your China Post system and let the China Post staff who would involved know this information.. Please provide a solution for this matter of this tracking number for this package.. Please reply to me in detail as soon as possible.. Thanks,. Mr. Lau.

1 Answer(s) | Asked by Mr. Lau | 3/29/2021 1:50:06 PM

Delivery not received

Tracking # Your order from Snatchbles has been shipped. China Post tracking number: LY662673269CN. Says delivered to front desk, that is impossible it is a personal residence not a business. I have never received this item, and would like a refund or my item.

1 Answer(s) | Asked by Skassie27 | 3/29/2021 8:22:17 AM


I placed an order on eBay and the buyer gave me a China Post tracking number, but when I place it to track it, no information appears. I would like to know if it takes more than one business day for this information to appear or if it is a problem, because when my order was updated on eBay, the message "Deliveries from China may be delayed.". My tracking number is: VR406910751YP. If I could receive any feedback I would appreciate it.

2 Answer(s) | Asked by Eliomar | 3/15/2021 9:59:15 AM

What does Rejected by Safety Check Point

I need help understanding what this message from China post tracking means. . Rejected by Safety Check Point . Does it mean it will be sent back to the seller. The item was received by the airline on the 10/02/21 then nothing until today with the above Rejected by Safety Check Point any help would be appreciated.

1 Answer(s) | Asked by Easty53 | 3/9/2021 8:06:21 PM

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