China Post: 86 10 11185 EMS: 86 10 11183

How do I track a package from China?

First, you need to get the tracking number of the package. With the tracking number, you can track the location of the package at any time.

How to Track?

Step 1: Enter The Tracking Number
Step 2: Click The Tracking Button
Step 3: Check The Tracking Result
Where to get the tracking number? 

If you placed an order from an online shop in China, you usually can find the tracking number from the order or package info pages in your account. If you couldn’t find it, you can contact the seller to ask for the number. If you send the package from China yourself, the staff of China Post will provide you with the tracking number at the time of you send it.

Then, you can track your package by filling in the tracking number from China Post Tracking Tool: https://www.chinapostaltracking.com/

If you couldn’t get any information or couldn’t understand it, you can ask your question for free here:
https://www.chinapostaltracking.com/qa/#ask

Questions and Answers

parcel number KTDWE1126019262 is show

Hi the parcel KTDWE1126019262 is shown as delivered on your website but the post office says they haven’t got it. Also you didn’t provide a local Australian post tracking number and without that they can’t find it. Where exactly is the parcel and how can I get it. Thanks

1 Answer(s) | Asked by h | 6/20/2025 1:21:35 AM

Return package not yet received - Need China Post tracking number

I am trying to track down a package that was sent via Canada Post to China. I was informed item has already arrived in China on June 10th, however they are unable to view additional details as it will be handed over to the local courier. I recognize Canada Post usually hands it over to China Post. Can you please take a look into this? I need the China tracking number. This is an important parcel as it is a return package and seller will not issue refund without proof.

0 Answer(s) | Asked by R A | 6/18/2025 9:48:56 AM

Which USA carrier do you use?

My package shows delivered 6/13/2025. I was home all day. Other packages were delivered. . China Post tracking # ZA00383247501. I checked with my localUS post office.. Does China Post use USPS, UPS, FedEx, or some other company?

1 Answer(s) | Asked by Patrice | 6/17/2025 3:08:06 PM

How do I get the usps tracking number for an item shipped from China?

I was told that my package was delivered (tracking #GZ0001127652YQ).However, it was not. The local post office said that it needs a USPS tracking number in order to help me, but the only tracking number provided to me was the China post tracking number. How do I find the USPS tracking number?

1 Answer(s) | Asked by John | 6/17/2025 6:51:25 AM

[Urgent!] Haven't received the Parcel for 2 months

Hi,. Im writing to enquire the parcel: LA739874675NL. The parcel is shipped out from the Netherlands by Post NL, to Shanghai Pudong New area, China.. According to the China Post tracking website, the last update shows the parcel "leaving the port" on April 26, 2025 at 1:40 AM, with China Post listed as the courier. However, there has been no further update for over 1.5 months, and the overall transit time has now exceeded 2 months.. I’ve tried contacting China Post via online chat and customer service, but was told they are unable to trace the parcel as it is an INTERNATIONAL shipment. Unfortunately, I haven’t been able to get any additional tracking information through other channels either.. This parcel is extremely important for both myself and my customer, and the lack of visibility has caused significant concern. I kindly urge you to investigate this matter and provide any possible update or assistance on the current location and next steps.. Thank you very much for your support.. Regards,. Ji An.

1 Answer(s) | Asked by Li Ji An | 6/12/2025 2:29:20 AM

Package deliverer Australia

Tracking number ZA00321850601. The China Post tracker advises that my parcel was delivered on 2025-06-06 at 22.44. The parcel was not received. Can you please advise the name of the courier company you used to deliver this parcel.

1 Answer(s) | Asked by Margaret | 6/9/2025 6:02:09 PM

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