China Post Tracking

China Post: 86 10 11185 EMS: 86 10 11183

How to Send Parcels to Foreign Countries by China Post

With the rapid economic development and internationalization of China, more and more foreigners are flooding into China to pursue their "Chinese Dream", which has become a new trend of international migration. China, like a huge magnet, attracts foreigners of all colors to study or "look for gold" on this magic land. During your study, work and living in China, you may miss your family and send goods to your relatives and friends on the homeland. In China, the first choice for foreigners to send international parcels is China Post. Then, how to send parcels to foreign countries with the international service provided by China Post? Please refer to the following steps.


  1. Prepare the items you want to send. If it is a new dress or something like this, remove the packaging and cut off the tags first. Otherwise, the customs may consider your parcel is for resale purpose.
  2. Go to a China Post branch which can handle the international service because the international service is not available in small offices. Tell the officer about your needs and then he/she will pack your items with a suitable carton. Note: most of the officers of China Post only speak Chinese, so ask a Chinese friend to go with you for help.
  3. The officer will ask about and inspect the items to be sent. Some articles are prohibited, such as wooden items, inflammable and explosive articles, certain chemical reagents, perishable meat, dishes and so on. → list of articles that are prohibited from entering or leaving China. Put your articles in the carton and ask the officer to seal with tape.
  4. The delivery duration varies with the postal methods. Of course, Air is the fastest, and you can also choose Surface or SAL. The faster category you choose, the more expensive it will be. So choose the most suitable way as per your needs. Please note that vaseline, unguent and other cream articles are prohibited in air transportation.
  5. Fill in the Dispatch Note correctly in detail. Remember that the Sender information is on the left while the Consignee is on the right. Fill the information in English. Telephone is the most important, so do not miss it either for sender or consignee.
  6. The officer will calculate the freight charge as per your parcel weight and the shipping way you choose. Note: the packing carton is also charged. Keep the receipt properly, take a photo and send to the Consignee if needed. In this way, it will be easier to receive you parcel by the Consignee.

How to Fill out the Dispatch Note

Item A to G marked are required. See "User Notes" for requirements. Also, you can consult an officer there for help or follow the template provided.

China Post Business Hours

In general, the business hours of China Post branches are 9:00-17:00 from Monday to Saturday, off on Sunday. However, it may vary with branches. To be on the safe side, you'd better go there between 9:00 and 17:00 on workdays.

China Post Customer Service

You can call the customer service hotline 11183 in China to schedule a pickup, so that a carrier of China Post can pick up your parcel at your office or home. It is really very convenient. Also, you may call 11183 to inquire about its services, track your parcel status or file complaints.

Questions and Answers

15 days in transit

0 Answer(s) | Asked by RamonEduardo | 9/19/2019 11:25:39 AM

Ayuda con mi paquete

0 Answer(s) | Asked by Brandon | 9/19/2019 6:18:34 AM

Package retained at Beijing

0 Answer(s) | Asked by j08rebelo | 9/19/2019 5:43:36 AM

US tracking

0 Answer(s) | Asked by rlmulkey | 9/19/2019 5:35:20 AM

Departure export customs

0 Answer(s) | Asked by Melanie | 9/19/2019 5:15:56 AM

Where is my parcel

0 Answer(s) | Asked by Shenaaz | 9/19/2019 4:49:01 AM

ciao a tutti vengo dall Italia

0 Answer(s) | Asked by itaAlags | 9/19/2019 4:08:42 AM

Change address

0 Answer(s) | Asked by Kim Jun Pyung | 9/19/2019 3:46:36 AM

Where is my parcel?

0 Answer(s) | Asked by Yossi | 9/19/2019 2:44:41 AM

Tracking not updated since the 12/9/2019

0 Answer(s) | Asked by chippy49 | 9/19/2019 1:33:25 AM

does this address make sense?

0 Answer(s) | Asked by swafa1 | 9/18/2019 9:28:33 PM

Package from China stuck in Beijing for over 21 days

2 Answer(s) | Asked by Alex | 9/18/2019 7:42:26 PM

Why my parcel has been returned from Beijingto Harbin

1 Answer(s) | Asked by Goran | 9/18/2019 1:14:47 PM

Why is my parcel going every day through export customs clearance?

3 Answer(s) | Asked by Rx12 | 9/18/2019 8:54:59 AM

Has my package cleared customs yet?

1 Answer(s) | Asked by Treyw99 | 9/18/2019 8:12:40 AM

Package returned from Beijing Exchange Station for the third time.

2 Answer(s) | Asked by Brockhampton | 9/18/2019 6:12:03 AM

Packing delaying as unexpected

1 Answer(s) | Asked by Hanisani | 9/18/2019 4:17:50 AM

Help me understand tracking and find my parcel

1 Answer(s) | Asked by spenconz | 9/18/2019 4:17:50 AM

Package Stuck At Beijing International Mail Exchange

1 Answer(s) | Asked by Seb | 9/18/2019 1:58:56 AM

Registered parcels stuck for 2 months

1 Answer(s) | Asked by Martina Ž | 9/18/2019 1:33:00 AM

RE: CP232175905PL

1 Answer(s) | Asked by John V | 9/17/2019 11:56:58 PM


1 Answer(s) | Asked by JASON | 9/17/2019 11:32:56 PM

Status of my package RV151828859CN

1 Answer(s) | Asked by Ryan | 9/17/2019 8:48:19 PM

Were these returned to sender's fulfillment centers?

1 Answer(s) | Asked by Clavel | 9/17/2019 1:06:32 PM

status of RX864024430CN

1 Answer(s) | Asked by Valerie | 9/17/2019 12:54:49 PM

Package Stuck in China for 2 Weeks?

1 Answer(s) | Asked by nabeelnu | 9/17/2019 9:38:01 AM

No movement after logistic order created

1 Answer(s) | Asked by C.B | 9/17/2019 9:28:28 AM

Security return

1 Answer(s) | Asked by Katbc3 | 9/17/2019 8:49:29 AM

Security return

1 Answer(s) | Asked by Katbc3 | 9/17/2019 8:43:14 AM

Stuck for 2 months

1 Answer(s) | Asked by Ana Cafuta | 9/17/2019 7:07:25 AM


1 Answer(s) | Asked by Brett | 9/17/2019 6:22:45 AM

Item says delivered but have not received.

1 Answer(s) | Asked by Dee | 9/17/2019 1:30:42 AM

Pedido UB1909141114306305 - ZAFUL

1 Answer(s) | Asked by Barbara Brasil | 9/16/2019 8:36:04 PM

Where is my parcel?

1 Answer(s) | Asked by Akyaruz | 9/16/2019 8:34:45 PM

Why has my order been cancelled

1 Answer(s) | Asked by Rob Mills | 9/16/2019 8:00:07 PM


1 Answer(s) | Asked by Duecepapi07 | 9/16/2019 3:15:17 PM

stuck in the custom

1 Answer(s) | Asked by Anna Hay | 9/16/2019 1:24:08 PM

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