First, you need to reflect the problem to the seller and tell your problem. If they agree to let you return back, they will provide you with the address and their phone number for return back. Then, you use your local post service to return it back. In normal, they will refund you after they receive it.
I need to return package for a refund. Item was not as described and I am not giving as a gift as intended due to the way it looks. Please provide refund process and the method to be used for return. Thank you.
Hello, I've ordered a new jacket last month, and received sunglasses today!! :) The parcel number is (I guess): 90000007012257. Whoes is it? And where is my jacket?? Thank you in advance for a kind reply. Jana
First, you need to reflect the problem to the seller and tell your problem. If they agree to let you return back, they will provide you with the address and their phone number for return back. Then, you use your local post service to return it back. In normal, they will refund you after they receive it.