Is the package being held by China Customs?

Asked by John M Lee | 12/1/2018 2:29:44 PM

Hi Daisy,
Last week I wrote to China Post to ask about a small package I sent to Chengdu, Sichuan China from New York, USA. I sent the package using International First Class Mail. Since your reply last week, I have contacted US Post Office and also U.S. Customs. U.S. Customs is not holding the package and U.S. Post Office informed me that the package is likely to be in China Customs. Would China Post be able to get the package released? The package left New York, USA on November 8, 2018 with this custom dispatch # UH014194156US.
The package is to be delivered to my wife at this address:
Zhang, Zangchuan
TELEPHONE #18408266327

If the package is being held by China Customs, could China Post or my wife ask for its release? My wife is very anxious to receive the package. You may contact Zhang Zangchuan at phone #18408266327 and let her know if she can contact China Customs to get the package released to her. I really appreciate your help. I have called the authorities on the US side numerous times and frustrated that all they can tell me is that the package for my wife Zhang Zangchuan, is likely being held by China Customs. Please help my wife get her package from China Customs. Thank you very much. I truly appreciate your help.


John M Lee

Track Your Package

17 Answer(s)

Daisy 12/1/2018 8:02:39 PM

USPS 1st class mail is a cheap service which does not pay scanning service cost to China post. So China Post simply deliver it as a letter, but does not scan and update the delivery status in tracking database. Therefore, none can know the actual arrival and delivery information. It may still not arrive in China now.

J Mulholland 8/6/2019 11:05:07 AM

USPS International Priority Express package addressed to Pan Huiling in Guangzhou, China - Tracking No. EW005097156US - Is being held in Chinese customs. Package arrived in China on 24 July 2019. Item is returned merchandise of US$92 value. Please assist in release of this package so that the refund can be made to purchaser. Thank you.

Daisy 8/6/2019 5:55:33 PM

Hi J Mulholland,

The seller in China should got a notice about how to get it. You'd better contact the seller to ask.

Happie mwila 11/12/2019 3:35:58 AM

Is my ems package held at the custom china bearing tracking of EE804493965CN?

jenil raj 11/26/2019 1:05:55 AM

sir i am in Indian i will purchase in ali express china 03/11/2019 and he will send china post tracking no RP782130247CN and 05/11/2019 Custom Hold, ,China,SZSGJYJ still date.
y what happens my order ?
please enquirer and update latest tracking details

Rachel 12/16/2019 11:26:10 AM

Hello, on the 16th November 2019 I sent a small package from the UK international standard to:
Hongjin Zheng
Jiangyan No. 2 High School,
268 Huaihai East Road,
Jiangsu province,
China 225500
This has not been received yet, can someone help me by advising who I can speak to to see if it's held anywhere? Many thanks Rachel

Nadege Nyoh 2/28/2020 9:03:25 PM

Please I sent a package to China since close to two months now and I was told is being held by the China custom office and so please how can I go about getting this package being sent back to me or to the receiver.
Tracking number:CH085811775US

Scott 4/3/2020 3:00:03 PM

Can you tell me what the status is of this

Daisy 4/4/2020 6:37:44 AM

Hi Scott,

The delivery was failed on March 27 because the recipient couldn't be contacted successfully. Also the address is not clear. You'd better contact the recipient to call the postman's phone number 18684370297 to confirm the address as soon as possible.

myspycer 4/14/2020 10:08:31 AM

I have a package that's being held in customs in Guangzhou, China. It has been there since January 22, 2020. I am returning a pair of Woman's Boots that I bought from a Web Site called "Rollychic". They offer refunds if you need to return them. Could you please let me know why they're being held. Tracking number is LA374036235US.
Thank you.

stephaniesstuff 6/22/2020 8:08:32 AM

China customs has my package ( tracking number CE 450 968 124 US) being held in customs since it arrived May 6. My customer is asking me for help? What can she or I do to get her package released?

Rhank you, Stephanie Lawrence

Michael 7/20/2020 4:40:50 PM

Seller said it was at customs. And my usps said hasnt arrived in usa. Unreal. Need answers and real ones. Thanks

Pamela Hall 8/3/2020 6:06:50 AM

I need an update on package, tracking # LY303414225CN . There has been no movement reported since June.

Pamela Hall 8/3/2020 7:26:55 AM

I need an update on package LY303414225CN I haven't received any tracking info since late June.

Pamela Hall 8/3/2020 10:28:27 AM

I need an update on package LY303414225CN I haven't received any tracking info since late June.

Pamela Hall 8/3/2020 3:10:54 PM

I need an update on package LY303414225CN I haven't received any tracking info since late June.

Pamela Hall 8/3/2020 6:37:16 PM

I need an update on package LY303414225CN I haven't received any tracking info since late June.

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