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Is the package being held by China Customs?

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Hi Daisy,
Last week I wrote to China Post to ask about a small package I sent to Chengdu, Sichuan China from New York, USA. I sent the package using International First Class Mail. Since your reply last week, I have contacted US Post Office and also U.S. Customs. U.S. Customs is not holding the package and U.S. Post Office informed me that the package is likely to be in China Customs. Would China Post be able to get the package released? The package left New York, USA on November 8, 2018 with this custom dispatch # UH014194156US.
The package is to be delivered to my wife at this address:
Zhang, Zangchuan
1816, C ZUO, RENHE SPRING APARTMENT
WANXIANG SOUTH ROAD, GAOXIN QU,
CHENGDU, SICHUAN 610041
TELEPHONE #18408266327

If the package is being held by China Customs, could China Post or my wife ask for its release? My wife is very anxious to receive the package. You may contact Zhang Zangchuan at phone #18408266327 and let her know if she can contact China Customs to get the package released to her. I really appreciate your help. I have called the authorities on the US side numerous times and frustrated that all they can tell me is that the package for my wife Zhang Zangchuan, is likely being held by China Customs. Please help my wife get her package from China Customs. Thank you very much. I truly appreciate your help.

Sincerely,

John M Lee

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49 Answer(s)

user
USPS 1st class mail is a cheap service which does not pay scanning service cost to China post. So China Post simply deliver it as a letter, but does not scan and update the delivery status in tracking database. Therefore, none can know the actual arrival and delivery information. It may still not arrive in China now.
user
USPS International Priority Express package addressed to Pan Huiling in Guangzhou, China - Tracking No. EW005097156US - Is being held in Chinese customs. Package arrived in China on 24 July 2019. Item is returned merchandise of US$92 value. Please assist in release of this package so that the refund can be made to purchaser. Thank you.
user
Hi J Mulholland,

The seller in China should got a notice about how to get it. You'd better contact the seller to ask.
user
Is my ems package held at the custom china bearing tracking of EE804493965CN?
user
sir i am in Indian i will purchase in ali express china 03/11/2019 and he will send china post tracking no RP782130247CN and 05/11/2019 Custom Hold, ,China,SZSGJYJ still date.
y what happens my order ?
please enquirer and update latest tracking details
user

Hello, on the 16th November 2019 I sent a small package from the UK international standard to:
Hongjin Zheng
Jiangyan No. 2 High School,
268 Huaihai East Road,
Jiangyan,
Jiangsu province,
China 225500
This has not been received yet, can someone help me by advising who I can speak to to see if it's held anywhere? Many thanks Rachel
user
Please I sent a package to China since close to two months now and I was told is being held by the China custom office and so please how can I go about getting this package being sent back to me or to the receiver.
Thanks
Tracking number:CH085811775US
user
Can you tell me what the status is of this
ch093998683us
user
Hi Scott,

The delivery was failed on March 27 because the recipient couldn't be contacted successfully. Also the address is not clear. You'd better contact the recipient to call the postman's phone number 18684370297 to confirm the address as soon as possible.
user
I have a package that's being held in customs in Guangzhou, China. It has been there since January 22, 2020. I am returning a pair of Woman's Boots that I bought from a Web Site called "Rollychic". They offer refunds if you need to return them. Could you please let me know why they're being held. Tracking number is LA374036235US.
Thank you.
user
China customs has my package ( tracking number CE 450 968 124 US) being held in customs since it arrived May 6. My customer is asking me for help? What can she or I do to get her package released?

Rhank you, Stephanie Lawrence

user
Seller said it was at customs. And my usps said hasnt arrived in usa. Unreal. Need answers and real ones. Thanks
user
I need an update on package, tracking # LY303414225CN . There has been no movement reported since June.
user
I need an update on package LY303414225CN I haven't received any tracking info since late June.
user
I need an update on package LY303414225CN I haven't received any tracking info since late June.
user
I need an update on package LY303414225CN I haven't received any tracking info since late June.
user
I need an update on package LY303414225CN I haven't received any tracking info since late June.
user
I have a package that's being held in customs in Guangzhou, China. It has been there since July 30, 2020. I am returning numerous items that I purchased from a website called "Luvrosy". The seller goes by the name "whatcharming." They offer refunds if you return the merchandise, but I have had to file a PayPal dispute against this Seller. Could you please let me know why the package of clothing is being held? Tracking number is CH102762918US.
Thank you.
user
Hi Gina Sawyer,

If the package just includes clothes, it will be released. You'd better wait for more days to see it's released.
user
How long does it take for items of clothing to be released from china customs please? I sent something back to China to a seller and it has been held at customs for two months at Xiamen, Fujian
user
I sent a package to China in 8/19/2020 and I was told is being held by the China custom office and so please how can I go about getting this package being sent back to me or to the receiver (my parents in Shanxi).
Thanks
Tracking number:CH105435789US
user
Hi Hong Zhang,

If your parents don't receive any notice about how to get it, just wait for few days for the customs to release it.

2020-09-16 16:47 Taiyuan City, import customs retained for inspection.
user
Hello! My package number CH088208467US
was to be delivered to CARA HAIR 0306 GUANGFA FINANCE BUILDING
SHANDONG RD QINGEAOSHIBEI
SHANDONGSHENG 26670
CHINA
But it has been stuck in customs since January 11th, USPS denied why insurance claim because they said it was delivered as addressed. What do I do from here???
user
Hi Yulia,

It's not stuck but was delivered to the receiver on May 20. You can contact the receiver to ask.

Number: CH088208467US
Package status: Delivered (137 Days)
Country: United States -> China
2020-05-20 11:15, Qingdao City, signed, delivery: He Shanshan
2020-05-20 11:14, Qingdao City, "Shandong Qingdao Port" arrangement delivery, delivery: He Shanshan.
2020-01-11 10:52, Qingdao City, import customs retained for inspection.
2020-01-10 08:53, Qingdao City, sent to the import customs.
2020-01-09 07:31, Qingdao City, leave the "Post Qingdao City Mail", the next stop "Qingdao International Mail" (by transfer)
2020-01-08 23:09, Qingdao City, arrived at the Post Qingdao City Mail (by transfer)
2020-01-08 03:54, Shanghai, leave the Shanghai Central Bureau Mail Processing Center, the next stop "Post Qingdao City Mail" (transfer)
2020-01-07 23:56, Shanghai, arrive at the Shanghai Central Bureau Mail Processing Center (transfer)
2020-01-07 08:48, Shanghai, import customs release.
2020-01-07 02:47, Shanghai, sent to import customs.
2020-01-04 19:01, Los Angeles, Los Angeles has been exported straight.
2020-01-04 18:59, Los Angeles, leave the Los Angeles Processing Center.
2020-01-04 18:58, Los Angeles, to the Overseas Export Swap Bureau.
2020-01-04 18:05, Los Angeles, Leaving The Overseas Export Swap Bureau (not yet arriving at China Post)
2020-01-04 18:05, Los Angeles, to the Overseas Export Swap Bureau.
2020-01-03 14:56, United States, United States has been received.
user
CH10472355US

Package still held in customs in China somewhere for over 2 months. Why does this happen? Why don't they just deliver the item? The item is a return and the recipient probably doesn't want to pick it up because they don't want to issue a refund. Can you please tell me if the recipient has been notified and they refused to pick up the package or not? It's just wigs. I need to know this asap!!! There has to be a reason why it's being held.
Thank you!
user
Hi April,

CH10472355US is not a right tracking number.
user
Hello my name is Jacqueline my tracking number is LH116542378us it was to be delivere to Guangzhou jinpair hair at room 12001-12004No222 longtou Market guangdong China (Mainland)510030. It’s been on hold at customs since November 23 2020 I don’t know why
user
Hi Jackie,

It may couldn't pass the customs check and is waiting the receiver to declare now. You'd better let the receiver call China customs number 12360 to check.
user
Hi Daisy,
I have a package sent to my parents in early October through USPS Priority Mail. They still haven't received it. Could you help to check the status? The tracking number is: CH110001737US.
Many thanks!
user
Hi Jinping Dong,

It's waiting the receiver to pay for the tax now.

Number: CH110001737US
Package status: Expired
Country: United States -> China
2020-10-23 12:02, Xi'an City, import customs retained for inspection
2020-10-23 11:17, Xi'an City, taxable mail, to be paid by the recipient
2020-10-23 09:14, Xi'an City, sent to the import customs
2020-10-22 21:48, Xi'an City, leave Xi'an Mail Processing Center, the next stop Xi'an International Processing Center (transfer)
2020-10-22 07:06, Xi'an City, arrived at Xi'an Mail Processing Center (transit)
2020-10-21 09:53, Beijing, leave Beijing West Station, next stop Xi'an Mail Processing Center (transfer)
2020-10-19 19:20, Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-10-10 10:43, Chicago, to the Offshore Export Swap Bureau
2020-10-08 11:58, United States, United States has been received

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Held in Customs. Your item is being held in Customs at 10:54 am on February 4, 2021 in WUHAN, CHINA.
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package held in customs (1 reply)

why is my package being held in customs? how can i get it released? RE249902425US Your item is being held in Customs at 11:00 am on January 20, 2020 in GUANGZHOU, CHINA.
Status
In-Transit

January 20, 2020 at 11:00 am

Held in Customs

GUANGZHOU, CHINA

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