China Post: 86 10 11185 EMS: 86 10 11183

Package has been held in China's customs for more than 3 weeks


The packaged was send 12/21/2020 from the USA to China. It arrived at China customs Jan 11, 2021. Until now it is held in China customs. When will it be released? How to get the package?

You may get the answer from the following articles:

5 Answer(s)

Hi Linda,

If it's not released in a week, it should be waiting the receiver to declare to the customs now. You'd better contact the receiver in China to ask if he has got the notice from the customs.
Hi, Daisy,
Thanks for your answer. I contacted the recipient in China. They said they didn't get any notice so far. What can we do to let China's customs release it faster? Thanks.
Hi Linda,

You need to let the receiver in China call China customs number 112360 to check as soon as possible.
I have sent a parcel for my son in China and even though I enclosed paperwork and receipts for the items customs contacted my daughter in law and wanted more information and asked for prices in chinese currency to compare prices. Can someone please help

| 2/4/2021 11:37:09 PM
Hi Linda,

You need to let the receiver in China call China customs number 112360 to check as soon as possible. (THIS NUMBER DOES NOT WORK!)

Related Questions

Held by Export Customs/Security for 2 weeks (4 replies)

My Package with the tracking number EV775746550CN has been held in customs for two weeks (19 July) and I was wondering if it is in transit yet or stuck, please help.

parcel held at customs for 3 weeks (1 reply)

I have a parcel delivered from China to the UK. I tracked my parcel and the latest information is Held for customs inspection. The information has not been updated for three weeks. I didn’t hear from the customs either. I wonder what I can do and who I should contact now.

My tracking number is EB763412214CN

Thank you for your help!

Why/How long is package held in customs in Beijing? (China to Canada) (0 reply)

My package has been held in customs in Beijing for around 2 weeks now. There’s no information about what to do and why it’s been held so long. Who can I contact?

Tracking number is LV819962722CN

Answer This Question

Thank you!Your answer has been posted successfully!