Item at customs for 4 weeks??
Asked by Surin Song |
2019-08-16 15:44, CHINA, GUANGZHOU, Held in Customs -> Your item is being held in Customs at 3:44 pm on August 16, 2019 in GUANGZHOU, CHINA.
I have read another similar case from the link. It seems not just my only case.
What really happened in customs in GUANGZHOU? I should get a refund through this return and it makes me annoyed and stressful. What do I do now? There's absolutely no way to contact customs in Guangzhou, and it would be appreciated if you let me know an email address I can reach and let me know how long I should wait more.
You may get the answer from the following articles:
There is no way to contact customs in Guangzhou. They don't provide email service at all. The recipient in China should got a notice about how to get it. You'd better contact the recipient in China to ask.
The recipient needs to declare customs or it couldn't be released from the customs. You need to contact the recipient to declare.