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Is my EMS package lost? No movement on tracking in two weeks.

Asked by Stefanie | 9/7/2018 12:05:15 PM

Can you recommend what to do to locate my package? I have had no issues with EMS shipping til now. China to Los Angeles in about 7-10 days. Any insight is appreciated. Thank you!! Tracking No.: EA400573818CN

30 Answer(s)

Daisy 9/8/2018 6:27:56 PM

Hi Stefanie,

The item is currently in transit to the destination. Here is the latest tracking for your package:

2018-09-08 14:34
LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER, Departed USPS Regional Facility, Your item departed our USPS facility in LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER on September 8, 2018 at 2:34 pm. The item is currently in transit to the destination.

2018-09-08 14:25
Inbound Out of Customs

2018-09-08 03:02

2018-09-07 20:11
Inbound Into Customs

2018-09-07 20:11
ISC LOS ANGELES CA (USPS), Processed Through Facility

2018-08-22 23:21
CHINA, GUANGZHOU EMS, Processed Through Facility

2018-08-22 20:15
Origin Post is Preparing Shipment

2018-08-22 20:15
CHINA, Processed Through Facility

2018-08-22 16:56
CHINA, Acceptance

Dhorn 11/12/2019 8:28:09 PM

Where is my package been stuck for weeks now LW818191523CN

Az 12/12/2019 10:21:21 AM

A parcel recently got shipped with e-express ems how long will it take to get delivered in Australia? I need it by the 20th Thanks

Tracking: EV914027688CN

Alla Ranskaya 2/19/2020 11:41:42 PM

My package ЕЕ021901464RU since February 5 in New York ICS! No movement!!!
What’s going of??? When I’ll receive it??????????

Daisy 2/20/2020 6:45:39 AM

Hi Alla Ranskaya,

It's delivered by USPS. You'd better contact USPS to check it for you.

Kar 3/11/2020 11:59:44 AM

Hi, my EMS package hasn't move since 1 week, I'm kinda scared.
Here's my tracking number

Daisy 3/11/2020 8:13:57 PM

Hi Kar,

Your package may be delayed due to the coronavirus. You'd better contact Korea Post to check it for you.

Anxo 3/31/2020 8:14:49 AM

It’s been two week and my package hasn’t moved. I tried contacting EMS and the line is always busy. What do I do? My package has been stuck at “arriving sorting Center” for two whole weeks. When will I get my package who do I contact this is so frustrating

Daisy 3/31/2020 8:06:51 PM

Hi Anxo,

It has left China and is in transit to Canada now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days to reach and there will be further update when it arrives. You'd better wait patiently for more days to see if there is any update.

EB715606590CN 4/6/2020 7:03:48 PM

Can you please give a status update on EB715606590CN? It has updated three times saying “origin post is preparing shipment.” What does that mean? Thank you!

Averi 4/16/2020 1:07:02 AM

Hi my package hasn’t moved in over 4 weeks. I need it soon, please help me know what is going on and where my package is. Tracking is LW562897992CN with EMS

Saloni 5/7/2020 10:15:17 AM

My package is in transit for a month and it is not moving at all. Tracking number-EA113192580CN
Can u please tell me where it is and when can I expect it ?
I’m thinking it’s lost .

Laylah 5/28/2020 5:32:57 AM

Tracking: EG265784210KR

I’m concerned that my package shows that it was boarded on a plane on the 17th, but I don’t see any updates after this. Can packages get lost in transit? Or could this be an issue of it not being scanned?

neilwong 6/9/2020 12:10:34 PM


almost a month now and
havent received this

Daisy 6/10/2020 9:53:20 PM

Hi neilwong,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 15-40 days to have update showing it arrives after it was delivered to air transport. Please wait for more days to get update.

Number: EV749623376CN
Package status: In transit
Country: China -> United States
2020-05-24 10:42, Airline departure
2020-05-13 04:15, Beijing, delivered to air transport
2020-05-13 02:29, Beijing, leaving the Beijing International Tianyi Processing Center, the next stop ,Beijing International Mail Exchange Station
2020-05-13 02:02, Beijing, Beijing International Tianyi Processing Center has been exported directly sealed
2020-05-12 22:46, Beijing, arriving at Beijing International Tianyi Processing Center
2020-05-12 19:55, Beijing, leaving the East Three Flags Totheus Investment Department in the Upper Land Region, the next station , Changping Regional E-commerce Marketing Center
2020-05-12 18:23, Beijing, "The East Three Flags Of the Upper Land Region" has received

Eric 6/11/2020 7:08:47 AM

I have a package that has had the same status since April 1/2 of 02 Apr 2020
Processed Through Facility
Since its been 2 months is there some kind of update I can get this order was done at the end March now almost 3 months later its still has not arrived.

jamie 6/26/2020 5:38:05 PM


been stuck at Shanghai, airline transportation status for 3 weeks now. I got other shipments that I ordered a week later from the same place.

Please give an update,

Trimby 7/10/2020 7:44:05 AM

My package from China showed movement all the way to my home town; now it’s “lost”. I need help finding out if it was even shipped. Tracking number: XY471362858CN. Thank you

Daisy 7/12/2020 5:44:16 PM

Hi Trimby,

What's the courier for it?

shudgins 7/14/2020 10:57:50 AM

my package has not moved since 6/28? Tracking number LS373250665CN

Daisy 7/15/2020 6:55:55 AM

Hi shudgins,

It usually takes about 30-60 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update.

Audrey 7/20/2020 8:46:37 PM


The tracking number of my item is : LZ106576981CN. It’s been more than two months and I’m still waiting. I already paid for it and the seller doesn’t respond... Ehat’s my options ? Is it normal ?

Thank you,

LC 7/27/2020 7:20:35 AM


No tracking updates after 6/10(shipping date). It has been more than 45 days. Is it lost?


Daisy 7/28/2020 2:53:23 AM

Hi LC,

It's not lost. It's delayed for some reason. You'd better wait for another 10-20 days to get update. To my experience, it should be reached in August.

Kayla 9/1/2020 11:50:37 PM

Hi, my package said that was deliver, but we didn't get anything and in the post office don't know anything regarding it, is from. Chima to florida
Track #: AS531407566CN

Best regards,

Dayz 9/4/2020 12:31:24 PM

Hi it's saying my package arrived in my town but I don't have it yet. Can you share an update? The tracking number is RF434181159CN.

Daisy 9/5/2020 10:48:40 PM

Hi Dayz,

Are you sure RF434181159CN is the right tracking number? There is no tracking information for it.

sleiman 9/28/2020 3:42:34 PM

I have ordered an item and picked EMS to ship the product EV934191785CN .
It was mentioned that they will deliver the package within 5 to 7 days .
The order was placed on the 14th of this month and was shipped by the seller the 16th of September.
Two weeks have passed and the package is still in transit. Is this normal ?

Daisy 9/28/2020 10:38:22 PM

Hi sleiman,

There is no tracking information for EV934191785CN at present. Possible reason is that the sender just gave you a tracking number but hasn't shipped it. You'd better contact the seller to confirm for the reason.

David 10/6/2020 4:32:25 PM

Can you check the status of this item: EB728446035CN
It has been about 2.5 weeks with no status update. I hope it is not lost.
Thank you.

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