Is my EMS package lost? No movement on tracking in two weeks.

Asked by Stefanie | 9/7/2018 12:05:15 PM

Can you recommend what to do to locate my package? I have had no issues with EMS shipping til now. China to Los Angeles in about 7-10 days. Any insight is appreciated. Thank you!! Tracking No.: EA400573818CN

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17 Answer(s)

Daisy 9/8/2018 6:27:56 PM

Hi Stefanie,

The item is currently in transit to the destination. Here is the latest tracking for your package:

2018-09-08 14:34
LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER, Departed USPS Regional Facility, Your item departed our USPS facility in LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER on September 8, 2018 at 2:34 pm. The item is currently in transit to the destination.

2018-09-08 14:25
Inbound Out of Customs

2018-09-08 03:02

2018-09-07 20:11
Inbound Into Customs

2018-09-07 20:11
ISC LOS ANGELES CA (USPS), Processed Through Facility

2018-08-22 23:21
CHINA, GUANGZHOU EMS, Processed Through Facility

2018-08-22 20:15
Origin Post is Preparing Shipment

2018-08-22 20:15
CHINA, Processed Through Facility

2018-08-22 16:56
CHINA, Acceptance

Dhorn 11/12/2019 8:28:09 PM

Where is my package been stuck for weeks now LW818191523CN

Az 12/12/2019 10:21:21 AM

A parcel recently got shipped with e-express ems how long will it take to get delivered in Australia? I need it by the 20th Thanks

Tracking: EV914027688CN

Alla Ranskaya 2/19/2020 11:41:42 PM

My package ЕЕ021901464RU since February 5 in New York ICS! No movement!!!
What’s going of??? When I’ll receive it??????????

Daisy 2/20/2020 6:45:39 AM

Hi Alla Ranskaya,

It's delivered by USPS. You'd better contact USPS to check it for you.

Kar 3/11/2020 11:59:44 AM

Hi, my EMS package hasn't move since 1 week, I'm kinda scared.
Here's my tracking number

Daisy 3/11/2020 8:13:57 PM

Hi Kar,

Your package may be delayed due to the coronavirus. You'd better contact Korea Post to check it for you.

Anxo 3/31/2020 8:14:49 AM

It’s been two week and my package hasn’t moved. I tried contacting EMS and the line is always busy. What do I do? My package has been stuck at “arriving sorting Center” for two whole weeks. When will I get my package who do I contact this is so frustrating

Daisy 3/31/2020 8:06:51 PM

Hi Anxo,

It has left China and is in transit to Canada now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days to reach and there will be further update when it arrives. You'd better wait patiently for more days to see if there is any update.

EB715606590CN 4/6/2020 7:03:48 PM

Can you please give a status update on EB715606590CN? It has updated three times saying “origin post is preparing shipment.” What does that mean? Thank you!

Averi 4/16/2020 1:07:02 AM

Hi my package hasn’t moved in over 4 weeks. I need it soon, please help me know what is going on and where my package is. Tracking is LW562897992CN with EMS

Saloni 5/7/2020 10:15:17 AM

My package is in transit for a month and it is not moving at all. Tracking number-EA113192580CN
Can u please tell me where it is and when can I expect it ?
I’m thinking it’s lost .

Laylah 5/28/2020 5:32:57 AM

Tracking: EG265784210KR

I’m concerned that my package shows that it was boarded on a plane on the 17th, but I don’t see any updates after this. Can packages get lost in transit? Or could this be an issue of it not being scanned?

neilwong 6/9/2020 12:10:34 PM


almost a month now and
havent received this

Daisy 6/10/2020 9:53:20 PM

Hi neilwong,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 15-40 days to have update showing it arrives after it was delivered to air transport. Please wait for more days to get update.

Number: EV749623376CN
Package status: In transit
Country: China -> United States
2020-05-24 10:42, Airline departure
2020-05-13 04:15, Beijing, delivered to air transport
2020-05-13 02:29, Beijing, leaving the Beijing International Tianyi Processing Center, the next stop ,Beijing International Mail Exchange Station
2020-05-13 02:02, Beijing, Beijing International Tianyi Processing Center has been exported directly sealed
2020-05-12 22:46, Beijing, arriving at Beijing International Tianyi Processing Center
2020-05-12 19:55, Beijing, leaving the East Three Flags Totheus Investment Department in the Upper Land Region, the next station , Changping Regional E-commerce Marketing Center
2020-05-12 18:23, Beijing, "The East Three Flags Of the Upper Land Region" has received

Eric 6/11/2020 7:08:47 AM

I have a package that has had the same status since April 1/2 of 02 Apr 2020
Processed Through Facility
Since its been 2 months is there some kind of update I can get this order was done at the end March now almost 3 months later its still has not arrived.

jamie 6/26/2020 5:38:05 PM


been stuck at Shanghai, airline transportation status for 3 weeks now. I got other shipments that I ordered a week later from the same place.

Please give an update,

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