No movement on package for over a 5 weeks - is it lost?

Asked by Jon Hallewell | 2/17/2020 6:53:26 AM

My package has not changed status since 7th Jan. I’m getting concerned. Tracking ID
LO698513431CN

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1 Answer(s)

Daisy 2/17/2020 10:32:56 PM

Hi Jon Hallewell,

Your package is not normal. It couldn't pass the security check and was back to Huizhou where the seller is located on Jan. 8. You need to contact the seller to reflect the problem and give you a solution as soon as possible.

Number: LO698513431CN
Package status: In transit
Country: China -> Canada
2020-01-08 07:31, Huizhou City, leaving Huizhou City Mail Processing Center, the next stop , Huizhou City Branch Mail Processing Class
2020-01-08 04:29, Huizhou City, arriving at Huizhou City Mail Processing Center
2020-01-08 02:09, Guangzhou City, leaving the "Guangzhou Machine North", the next stop " Huizhou City Mail Processing Center" (via transfer)
2020-01-07 10:25, Guangzhou, Import Customs Release
2020-01-07 04:09, Guangzhou City, "Guangzhou International" return, note: security return
2020-01-06 06:10, Guangzhou, delivered to air transport
2020-01-05 21:56, Guangzhou, Guangzhou International has been exported directly sealed
2020-01-05 00:42, Guangzhou, arriving at Guangzhou International (via transfer)
2020-01-04 21:36, Huizhou City, leaving Huizhou City Mail Processing Center, the next stop , Guangzhou International
2020-01-04 20:54, Huizhou City, arriving at Huizhou City Mail Processing Center
2020-01-04 20:51, Huizhou City, leaving the "Package Express Bulk Business Department", the next stop "Huizhou City Mail Processing Center"
2020-01-04 18:44, Huizhou City, "Parcel Express Bulk Business Department" has received
2020-01-03 09:28, Logistics order created

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