Is my EMS package lost? 1 month no movement?

Asked by Will | 9/7/2020 6:36:01 AM

is my EMS package lost? I contacted the seller but she said he post office said its not lost but I don't see any movement for 1 month now. It was supposed to be 8-12 days shipping according to the seller.


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5 Answer(s)

Daisy 9/7/2020 11:41:21 PM

Hi Will,

It's delayed for many days in China. You'd better wait for more days to get update showing it arrives.

Number: EV928671751CN
Package status: In transit
Country: China -> United States
2020-08-06 05:21, Guangzhou City, has been handed over to the airline transport.
2020-08-06 05:07, Guangzhou City, to the Guangzhou International Exchange Station (transit)
2020-08-06 05:03, Guangzhou City, leaving the Guangzhou International Center, the next stop, Guangzhou International Exchange Station (transit)
2020-08-06 02:16, Guangzhou City, Guangzhou International Center has been exported directly sealed.
2020-08-05 18:14, Foshan City, arrived at Foshan Shunde Mail Processing Center
2020-08-05 17:51, Foshan City, leave the "Ronggui International E-commerce Business Department", the next stop "Foshan Shunde Mail Processing Center"
2020-08-05 11:37, Foshan City, "Ronggui International E-commerce Business Department" has been received and sent

Will 9/8/2020 6:15:38 AM

Thanks for the reply daisy I’ll wait a few more days but At what point do you suggest I ask a refund from the seller? After 2 more weeks? 1 month? Thank you.

Annatan 9/8/2020 9:21:54 AM

Shipping shows that its been handed over to guangzhou City airline transport. Its been sitting there for 3 days, what is going on? When will it fly to Singapore

Will 9/9/2020 6:45:37 AM

How long would should I wait to consider this a lost package? 2 more weeks or so?

Daisy 9/9/2020 9:23:18 PM

Hi Will,

You should ask a refund from the seller if it couldn't be delivered before Octover 6.

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