What Are the Reasons That Cause the Loss of Parcels?
Wrong Receiving Address or Postal/Zip Code
For US addresses, some receiving address elements require an extra/alternative address 2 to be filled in. Especially if a recipient lives in an apartment, there will be an apartment number “APT Number” to be filled. If the sender or the shipper forgets to write this, then the parcel can only be located and delivered to the location of the whole apartment block. It is very likely that the parcel will become an “undeliverable/dead parcel” if there is no mailroom. Another scenario is that the address is correct, but the former recipient has moved away, and the current recipient at this address has received the package. This situation is more complicated. If you move away, it is better to give prior notice to anyone who may send you parcels just to avoid such unnecessary situations from occurring.
Problems with Import Customs Clearance
When encountering such kind of problems, the tracking information on the parcels during the international courier delivery will show there any some problems with customs clearance. As the owner of the goods/cargo, the recipient could contact the courier service agency. Under such circumstances, such couriers as UPS, Fedex and DHL will make a phone call to inform the recipient that there is something wrong with the parcels (hence, the recipient’s phone number is very important), and the recipient is required to provide some information or other stuffs to facilitate the customs clearance. If the courier agency does not contact the recipient, the recipient may go to the official website for inquiry.
Parcels Have Been Delivered But Stolen
Shipper/Seller Fails To Find A Reliable Courier Or Agent For Shipment
What Are the Causes For the Loss Of International Parcels During the Epidemic?
As a result of the insufficient overseas processing capacity, slowdown in overseas production, obstructed logistics and business shutdowns have caused some countries and regions to declare the stop/suspension of the international parcel delivery services.
Due to the epidemic, many countries have cancelled the face-to-face delivery and turned to the non-contact delivery. The courier put the package at the recipient’s door, in the garden, or in the neighbor’s house, resulting in theft/loss of parcels.
The foreign post offices or customs houses took away the packing slip/delivery note and forgot to put it back, making the post office/courier fail to deliver it to the recipient.
Questions and Answers
No update in 2 weeks
I ordered an item over 2 weeks ago now from China to the UK - it was dispatched by seller very quickly but has been stuck at your processing department for nearly 2 weeks now (no update on tracking since 2nd March!) please can you advise is my parcel lost?? Or is this normal for it to take so long? I’m concerned it’s just stuck in one place. I expected it to arrive to me within 2 weeks, not for it to still be stuck in China!!!!! Track number: AT330551606CN
Is my parcel lost?
I submitted a parcel from China to the UK 66 days ago, using GD-Ems, it’s been stuck on plane arriving for nearly 2 months, the tracking number is EB806121953CN Is this normal or is it safe to assume my package has been lost?
China post Parcel not yet delivered
Tracking number:CL447904565IN. The parcel arrived at nanchong postal division on march 1 st.but it's not been delivered to my address yet.the website shows no updates.is my parcel lost?
Parcel lost
Ordered from Amazon, seller pulled store from Amazon. Wondering if parcel is still coming.. SF6043878981408
CP462504361CN is my parcel lost?
CP462504361CN is my parcel lost?. No update for almost 2 weeks
Parcel lost
Hi there. Please, find my parcel with track number ZA141905627CN. It arrived in Moscow 2 months ago. How and where can I get it?