What Are the Reasons That Cause the Loss of Parcels?
Wrong Receiving Address or Postal/Zip Code
For US addresses, some receiving address elements require an extra/alternative address 2 to be filled in. Especially if a recipient lives in an apartment, there will be an apartment number “APT Number” to be filled. If the sender or the shipper forgets to write this, then the parcel can only be located and delivered to the location of the whole apartment block. It is very likely that the parcel will become an “undeliverable/dead parcel” if there is no mailroom. Another scenario is that the address is correct, but the former recipient has moved away, and the current recipient at this address has received the package. This situation is more complicated. If you move away, it is better to give prior notice to anyone who may send you parcels just to avoid such unnecessary situations from occurring.
Problems with Import Customs Clearance
When encountering such kind of problems, the tracking information on the parcels during the international courier delivery will show there any some problems with customs clearance. As the owner of the goods/cargo, the recipient could contact the courier service agency. Under such circumstances, such couriers as UPS, Fedex and DHL will make a phone call to inform the recipient that there is something wrong with the parcels (hence, the recipient’s phone number is very important), and the recipient is required to provide some information or other stuffs to facilitate the customs clearance. If the courier agency does not contact the recipient, the recipient may go to the official website for inquiry.
Parcels Have Been Delivered But Stolen
Shipper/Seller Fails To Find A Reliable Courier Or Agent For Shipment
What Are the Causes For the Loss Of International Parcels During the Epidemic?
As a result of the insufficient overseas processing capacity, slowdown in overseas production, obstructed logistics and business shutdowns have caused some countries and regions to declare the stop/suspension of the international parcel delivery services.
Due to the epidemic, many countries have cancelled the face-to-face delivery and turned to the non-contact delivery. The courier put the package at the recipient’s door, in the garden, or in the neighbor’s house, resulting in theft/loss of parcels.
The foreign post offices or customs houses took away the packing slip/delivery note and forgot to put it back, making the post office/courier fail to deliver it to the recipient.
Questions and Answers
My parcel is stuck at 'departed from local sorting centre'for almost 2 weeks, with no updates whatsoever. is this normal? is my parcel lost? if not so, when can i expect my parcel?
Parcel not delivered
Parcel states expired. No shipping updates since 18/10/2022.. Is this parcel lost or just very slow to be delivered. Tracking number LV606512097CN
no update for parcel EB773750463CN
Why is my parcel taking so long to update? . The update is also different from both china post and my local postage company. Which one is correcT?. is my parcel lost? at custom? what happen?.
Parcel lost - tracking number RL846596317IE
I have returned a parcel from Ireland to China and I had the person receiving the parcel check on its status and they have been told that the parcel is lost. How do I claim for compensation as this is €70 I expect to recieve back as it was sent tracked and made it to China and lost by the post office not me?
Expired tracking number still waiting
Hello I have been waiting nearly 80 days for my parcel with no update. I have just searched for it on this website and it says tracking expired, is my parcel lost? The tracking number is EB764832748CN the shipper said maybe it’s lost can you help?
Is my parcel lost?
My tracking number is LV527634181CN & I just need to know where it is. The sender isn't that much helpful. I would appreciate your help in locating it please.