Held in Customs

Asked by Brian Wagner | 12/3/2020 9:43:27 AM

I returned an item (light) as it was not the item I ordered. I labeled it a return on the shipping label.
Tracking number is CH112153562US

Any way to find out when it might be released? Been about 4 weeks in customs so far.

Thanks!

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1 Answer(s)

Michael | 12/3/2020 12:24:44 PM Reply

Hello,
According to the tracking information, your package is being held at customs in Guangzhou (pending inspection). I suggest you contact the customs there, to see if you can get any information about your package. I will leave their information below:

Address: 83 Huacheng Avenue, Zhujiang New City, Guangdong, Guangzhou, 510623
Phone Number: +86 20 8110 2000

Hope this helps

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Held in Customs (4 replies)

Hi,

My package CY052473292US is currently held in Customs. Can you please let me know how to pay the tax so the item can be release?

Thanks,
Tom

04 Feb 2021
10:54
Held in Customs. Your item is being held in Customs at 10:54 am on February 4, 2021 in WUHAN, CHINA.
WUHAN, CHINA
USPS
04 Feb 2021
10:54
进口海关留存待验
Wuhan, Hubei
CHINA POST
03 Feb 2021
10:19
应纳税邮件，待收件人支付

Held in Customs

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