Held in Customs

Asked by Brian Wagner | 12/3/2020 9:43:27 AM

I returned an item (light) as it was not the item I ordered. I labeled it a return on the shipping label.
Tracking number is CH112153562US

Any way to find out when it might be released? Been about 4 weeks in customs so far.

Thanks!

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1 Answer(s)

Michael | 12/3/2020 12:24:44 PM Reply

Hello,
According to the tracking information, your package is being held at customs in Guangzhou (pending inspection). I suggest you contact the customs there, to see if you can get any information about your package. I will leave their information below:

Address: 83 Huacheng Avenue, Zhujiang New City, Guangdong, Guangzhou, 510623
Phone Number: +86 20 8110 2000

Hope this helps

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Tracking number LH206381930US. How does this package get released from customs?

2023-09-25 09:22
CHINA,XI'AN, Held in Customs -> Your item is being held in Customs at 9:22 am on September 25, 2023 in XI'AN, CHINA.

2023-09-21 16:16
CHINA,XI'AN, Held in Customs

2023-09-21 08:49
CHINA, Customs Clearance

2023-09-21 08:48
CHINA, Arrived at Facility

2023-09-17 15:22
CHINA, Processed Through Facility

2023-09-16 05:55
CHINA,BEIJING, Departed

Held in Customs

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