China Post: 86 10 11185 EMS: 86 10 11183

© Copyright 2022 chinapostaltracking.com

I sent the package back to China and it's stuck at the customs. What should I do?

I sent the package back to China and it’s stuck at the customs. What should I do?
 
1.If it’s tax-exempt items, it could be released directly within 7 days. In some situations, it may be delayed.  You may wait for a longer time. 
 
2.If it needs to declare or levy taxes, the customs will notify the recipient in China to go through customs procedures. Generally, they will send a message to the recipient’s mobile phone or call the receiver. The recipient usually needs to fill the forms required to the customs. After the customs checked and they will release the package. Later, China Post will deliver it to the receiver. 
 
What should I do if I want it back from the customs? 
 
If you want the customs to return your goods, the recipient needs to fill in the personal goods return approval form. After customs inspection, it will be released. 
 
What should I do if the recipient does not receive the customs notice?
 
1. The authorized tax collection system (http://int.ems.com.cn/mailtax) provides online inquiry, declaration, return shipping, tax payment and other services. It supports Alipay, WeChat QR code and other payment methods.
2. You can also follow EMS official WeChat to check, declare, or pay the tax to the customs.

Questions and Answers

Package stuck at customs

My package has been stuck at customs in China for 9 days now. Tracking # LH169304548US. Will they be releasing this soon, so it can get to the original sender? Please advise

0 Answer(s) | Asked by Marie | 5/18/2022 11:59:33 AM

Package stuck at customs?

Can you check what happened to my parcel? LV416773560CN Is the trackingnumber. . I hope i still can receive it. . Thx

1 Answer(s) | Asked by Cindy m | 3/16/2022 3:09:19 PM

Package stuck at customs

. Hello,. My package has been held by customs since 2022January 23.. Tracking code: EA351291402HK .. So far i have not been contacted by anyone about that. Could you please advise what to do?Thanks

1 Answer(s) | Asked by Megan | 2/25/2022 12:19:43 AM

Package stuck at customs

Hello,. My package has been held by customs since January 3.. Tracking code: LV355810641CN.. What can I do to get my package delivered?. Nick

2 Answer(s) | Asked by Nick Hageman | 1/31/2022 1:53:53 AM

Package stuck at Customs

Hello. My tracking number is LV372297272CN.. Still hoping to get this package, although it’s been stuck at customs since Dec 29th. Any chance there’s a way to contact them? It is a picture.

0 Answer(s) | Asked by jennaunso | 1/21/2022 3:21:35 PM

Package stuck at customs

Hi there,. my package has been stuck at customs since 22nd of december with the notification ''waiting for customs declaration by addressee''. So far i have not been contacted by anyone about that. Could you please advise what to do?. Tracking number CS543335932DE. Thanks and have a nice day.

4 Answer(s) | Asked by Marc-Oliver | 1/4/2022 9:44:01 PM

Ask a Question

The User Name field is required.
The Email field is not correct in format! The Email field is not correct in format!
The Summary field is required.
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Wrong verification code! Please check and enter it again.

China Post Tracking

Lastest Tracking:

LW2********3CN
LV5********5CN
LV5********5CN
ZY0********9CN
AQ6********9CN
LV5********4CN
UU4********9CN
EV0********9CN
LW2********1CN
LY9********5CN
LV8********2CN
SF1********492
WB1********6GB
LV5********4CN
YT6********744
AQ2********6CN
AQ3********0CN
LZ9********0CN
AG9********9CN
AQ2********5CN
RW2********3ZX
LV5********1CN
EG0********8TW
AQ8********4CN
LP0********621
LV5********7CN
UT3********5TH
015********164
AS3********4CN
LV5********6CN