RN014958579GB held in customs

Asked by K8munce | 11/11/2020 12:02:03 AM

Thank you for advising parcel referenced RN014958579GB is currently held by customs. As suggested, I contacted the seller but they refuse to acknowledge or assist. They simply state that they are not responsible if the parcel is lost or held by Customs and I will only be offered a refund if they receive it. Please advise what I can do to resolve this.

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1 Answer(s)

Daisy 11/11/2020 7:06:58 AM

Hi K8munce,

If the seller doesn't cooperate with you, it will be returned back to you later.

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