Daisy 12/12/2018 4:27:56 PM

Hi mblRojo,

Don't worry about it. There is no problem for it. It left Guangzhou, China and on the way to Madrid on Nov. 17. There will be further update when it arrives in your country. It usualy takes amonth to reach.

Nazmul hasan 1/8/2019 9:16:36 PM

My package is RP139446114CN

It is coming to the bangBangla, but since the 3rd of January the status has been:

"Item returned from export Customs/Security

Is this delay normal?

Any help!!! welcome!

Daisy 1/9/2019 6:48:23 AM

Hi Nazmul hasan,

Your package is normal. It left China on Jan. 3 and is on the way to Bangladesh now.

Amro 1/11/2019 5:39:51 PM

Hi .. i have shipment with tracking number ev805980363cn but from 5th January its same status : (returned from export Customs/Security)
What that means ? Is that normal or there is something wrong

Laldingngheta 3/6/2019 6:13:24 AM

My order tracking shows that sent to export customs/security .Can you please help me what is the meaning of this my tracking no is RX441278191CN

Daisy 3/6/2019 7:21:41 PM

Hi Laldingngheta,

It's retained by customs now. It may counldn't be allowed to be imported.

2019-03-06 17:15
India, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Retention Reason : Retained by customs for unspecified reason

2019-03-06 11:45
KOLKATA AIR FOREIGN RLO BUILDING, Custom Hold

2019-03-06 11:35
India, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Retention Reason : Articles importation subject to restrictions import- license

2019-03-06 06:05
KOLKATA AIR FOREIGN RLO BUILDING, Custom Hold

2019-03-04 14:45
India, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Retention Reason : Awaiting presentation to customs commissioner

2019-03-04 09:15
KOLKATA AIR FOREIGN RLO BUILDING, Custom Hold

2019-03-01 19:20
India, KOLKATA FOREIGN LCAO, Transfer from office of exchange (Inb)

2019-03-01 17:02
India, KOLKATA FOREIGN LCAO, Receive item at office of exchange (Inb)

2019-03-01 11:32
KOLKATA AIR FOREIGN RLO BUILDING, Item Received

2019-02-23 07:40
China, BEIJING, Send item abroad (EDI-received)

2019-02-22 13:10
BEIJING, Item Bagged

2019-02-22 13:10
Item Received

2019-02-22 13:10
China, Receive item at office of exchange (Otb)

2019-02-22 13:10
China, BEIJING, Insert item into bag (Otb)

2019-02-19 13:10
43005800, Item Booked

2019-02-19 13:10
China, 43005800, Receive item from customer (Otb)

Laldingngheta 3/6/2019 10:28:02 PM

Will customs send it back to the seller if it is not allowed to import

Daisy 3/8/2019 10:22:05 PM

Not exactly. Some of them may be retained by the customs.

Saif 3/23/2019 1:26:23 PM

LL011426633CN
Hello sir who many days you need to deliver order

Daisy 3/24/2019 8:44:21 PM

Hi Saif,

It takes about another 20 days for it to be delivered.

Haidar 5/7/2019 9:11:31 AM

RX498733794CN

Hello.. my tracking status "returned from export Customs/Security"

Is it normal?

Daisy 5/7/2019 5:58:43 PM

Hi Haidar,

It was sent on March 25 and still not leave China in early may. It didn't pass the security check for four time in China. The last information shows it pass the check on May 7. You still need to wait for at least 15-20 days to get it. Better extend the delivery time to protect your right on AliExpress. Once you couldn't get it within the delivery deadline, open a dispute to get refund.

2019-05-07 18:39
Export Customs/Security release

2019-05-07 05:58
Sent to export customs/security

Fouad 7/2/2019 9:20:35 AM

2019/5/27 14:45 Received by Post Office
2019/5/28 12:34 Departure export customs BEIJING
2019/6/8 14:58 Departure export customs BEIJING
2019/6/24 10:41 Departure export customs BEIJING

LF684368310CN
LF684350044CN

Are there problems?????

Makalion 88 7/2/2019 9:23:53 AM

Are there problems??
2019/5/27 14:45 Received by Post Office
2019/5/28 12:34 Departure export customs BEIJING
2019/6/8 14:58 Departure export customs BEIJING
2019/6/24 10:41 Departure export customs BEIJING
LF684368310CN
LF684350044CN

Karim 7/2/2019 5:58:12 PM

Hi please I have a problem with my tracking number I don't know if it ship or still stuck in China that's tracking number
LF697425130CN

Daisy 7/2/2019 6:37:46 PM

Hi Fouad,
These two package are not normal. They are on the way back to the sender now.

Daisy 7/2/2019 6:40:23 PM

Hi Karim,

It's on the way to Morocco now. There will be further update when it reaches in Morocco.

Rod Burton 7/27/2019 12:22:50 AM

On 16/7/2019 I returned a small faulty amplifier to Guangzhou for repair. Shipping trace number is EJ242351799AU. Since 18/7/2018 it has been in "Customs for Clearance". Can you please tell me why it has not been delivered to China Hifi Audio for repairs?
Rod Burton

Daisy 7/27/2019 6:34:46 AM

Hi Rod Burton,

It seems that it's stuck at the customs since July 18. You'd better contact the recipient in China to call China EMS service number 11183 to further check it.

Dave O 11/25/2019 11:59:02 AM

Track # LN148349455CN.. States Item : Nov 24, 2019 Export customs/ security retention, None...

What does that mean.. Thanks

Dave O88 11/25/2019 12:02:00 PM

Track # LN148349455CN.. States Nov 24, 2019 Export customs/ security retention, None...

What does that mean.. Thanks

Daisy 11/25/2019 7:47:05 PM

Hi Dave O88,

It means it's waiting for the custom's check now.

barnet 12/19/2019 9:04:08 AM

Hi please I have a problem with my tracking number I don't know if it ship or still stuck in China that's tracking number LL862739178CN

barnet 12/19/2019 9:04:25 AM

Hi please I have a problem with my tracking number I don't know if it ship or still stuck in China that's tracking number LL862739178CN

barnet 12/19/2019 9:04:37 AM

Hi please I have a problem with my tracking number I don't know if it ship or still stuck in China that's tracking number LL862739178CN

Dim 12/25/2019 3:31:19 AM

Would you please let me know what does it mean by ' Sent to export customs/security?

Williams8317 2/6/2020 10:24:31 PM

s
Delivered
Feb 5, 2020
Arrive at [Suzhou Express Delivery Center]
Feb 5, 2020
Leave [Suzhou International Exchange Bureau], next stop [Suzhou Express Delivery Center]
Feb 4, 2020
[Suzhou International Exchange Bureau] Directly sealed for export
Feb 4, 2020
[Suzhou International Swap Bureau] Returned, Remarks: Security check returned
Feb 3, 2020
[Shanghai International Mail Exchange Station] Return
Feb 1, 2020
return
Jan 30, 2020
Arrival at Sorting Center
Jan 29, 2020
Arrive at [Suzhou Express Delivery Center]
Jan 29, 2020
Leave [Suzhou International Exchange Bureau], next stop [Suzhou Express Delivery Center]
Jan 29, 2020
[Suzhou International Exchange Bureau] Directly sealed for export
Jan 29, 2020
[Suzhou International Swap Bureau] Returned, Remarks: Security check returned
Jan 25, 2020
[Shanghai International Mail Exchange Station] Return
Jan 23, 2020
Arrived at airport of the original country
China
Jan 22, 2020
Arrive at [Shanghai International Mail Exchange Station] (via transit)
Jan 21, 2020
Arrive [Suzhou Mail Processing Center]
Jan 21, 2020
Leave [Suzhou International Mail], next stop [Suzhou Mail Processing Center]
Jan 21, 2020
[Suzhou International Mail] Directly exported
Jan 21, 2020
Departed from Airport to destination country
China
Jan 21, 2020
Departed from Carrier
China
Jan 21, 2020
Arrived at Carrier
China
Jan 20, 2020
Departed from EPC warehouse, Yiwu, CHN
China
Jan 16, 2020
Arrived at EPC warehouse
China
Jan 15, 2020
Arrived at the first mile sorting center, 广粤,CHN
China
Jan 15, 2020
Picked up, Guangyue, CHN
China
Jan 13, 2020
Wishpost order generated
China
Jan 12, 2020
Processing Order
Jan 12, 2020
Placed Order

SakisTs 2/17/2020 7:26:47 AM

Hello, I have a problem with my tracking number! It is a return form Greece to China! I sent it back 22-11-2019 and hasn't delivered yet! Is there something I can do to solve the problem?? My tracking number is RE847932681GR . Please give me a solution!

Daisy 2/17/2020 10:36:21 PM

Hi SakisTs,

It's on the way back Greece now.

Borna 4/14/2020 5:00:19 PM

Hi,

I’m waiting almost a month to be shipped. Is this normal?
1. RV355671352CN
2. RV35809400CN