Hi santi,

It doesn't leave China and has been returned back to the seller on March 2. You'd better contact the seller to give you a solution as soon as possible.

Number: EB713076735CN
Package status: Alert
Country: China -> Korea, South
2020-03-02 15:20, Guangzhou, return to the right cast
2020-03-02 15:12, Guangzhou City, "International Express Baiyun Tning Investment Department" arrangement delivery, delivery officer: Luo Zheng, Tel: 18929548751, T-tout ingenuation department Tel: 020-36515496
2020-02-28 15:21, Guangzhou, leaving the Guangzhou International Center, the next stop , "International Express Baiyun T-abe"
2020-02-28 11:12, Guangzhou, Export Customs/Security Release
2020-02-28 03:34, Guangzhou, sent to export customs/security
2020-02-27 22:28, Guangzhou City, leaving the International Express Flower Land Bay, the next stop , Guangzhou International Center
2020-02-27 20:50, Guangzhou City, "International Express Flower Land Bay Collection Department" has received
2020-02-10 19:38, Logistics order created

Hi my parcel EB714673187CN has been detained by custom gzgjzx. What should i do?

I got the following info from tracking:

Destination Country - Malaysia(Modify): (60) 3-2727-9100 Go to official website
2020-03-12
00:58:00
Detained by Customs (Export), GZGJZX
2020-03-11
22:09:00
Consignment Arrived, CHINA
Origin Country - unknown(China Post)
2020-03-12
00:58:00
Item held by export Customs/Security, GZGJZX
2020-03-11
20:47:00
Posting/Collection, 510430

Hi Bibi,

You need to contact the seller to reflect the problem and give you a solution as soon as possible.

Hi
My tracking no. is EV754316585CN. It s stuck in China for 21 days already. When will i get the parcel? What is the problem?

Hi Cha,

It has been stuck at Guangzhou customs since March 11. You'd better contact the seller to reflect the problem and get a solution as soon as possible.

Number: EV754316585CN
Package status: In transit
Country: China -> Korea, South
2020-03-11 00:53, Guangzhou, Export Customs/Security Retention Pending Inspection
2020-03-11 00:14, Guangzhou, arriving at Guangzhou International Center
2020-03-10 20:27, Guangzhou City, leaving the International Express Flower Land Bay, the next stop , Guangzhou International Center
2020-03-10 20:11, Guangzhou City, "International Express Flower Land Bay Collection Department" has received

Hi daisy,

Could u tell me about the process? Can the seller take the parcel back from the custom? I’ve been telling this problem to the seller. They do nothing, but keep telling me to wait.

Hello Daisy,

My order number : EB715357668CN
It is still written : departed from Export office since 20 days... When it will arrive ? And where is it now located ?

Arrival at Sorting Center
2020-03-21 00:01:11
Despatch from Sorting Center
2020-03-20 20:53:40
Posting
2020-03-20 20:44:00
Despatch from Sorting Center
2020-03-20 10:29:20

Hi KertoAK,

It's still stuck in China now. Most of the packages sent by EMS are delayed due to coronavirus. There is few flight to France which makes it delayed. You'd better wait for another 10-20 days to see if there is any update. If no, contact the seller to give you a solution.

Hi,
I'm waiting for a package wich information is this: LO909812006CN
Is there a problem?
Best regards,
Edgar

Hi,
I'm waiting for a package wich information is this: LO909812006CN
Is there a problem?
Best regards,
Edgar

Здравствуйте, моя посылка сейчас в китае по той причине потому что я не успела её забрать с почты и она уехала обратно в китай , но вчера написали то что моя посылка в провинции Гуандун и завершился инвестицию, как мне вернуть деньги