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package held in customs

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why is my package being held in customs? how can i get it released? RE249902425US Your item is being held in Customs at 11:00 am on January 20, 2020 in GUANGZHOU, CHINA.
Status
In-Transit

January 20, 2020 at 11:00 am

Held in Customs

GUANGZHOU, CHINA

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1 Answer(s)

user
Hi

It may need the recipient to pay for the tax. You'd better contact the recipient in China to let him check if he has received a notice about how to get it.

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