EMS Package "Held at Customs"

Asked by alexander csergo | 8/1/2018 2:02:17 AM

A package has arrived for me at the EMS remark says "held at customs" the EMS number is from foreign postal service: EJ226 625 432 AU. Can you tell me where the parcel is being held? And if I need to go there to collect it?

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2 Answer(s)

Daisy | 8/1/2018 7:27:34 PM Reply

Hi alexander csergo,

It seems that it's held at customs. You need to call China EMS service number 11183 (then 8 for English service) to ask how to get it.

Tray010 | 3/16/2022 2:35:48 AM Reply

My parcel is saying held at customs any idea when this will be realeased. LV450389315CN

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