I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020. CH100283313US
I sent a package to Shenzhen from NY using USPS but after it arrived in China customs it has not updated or moved for two weeks since processing. Is the package lost or stuck in customs? The tracking # is CH109442119US
my package has been stuck at customs since 22nd of december with the notification ''waiting for customs declaration by addressee''. So far i have not been contacted by anyone about that. Could you please advise what to do?
Tracking number CS543335932DE Thanks and have a nice day.