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Package stuck in customs?

Asked by Kevin | 11/4/2020 10:02:46 AM

I sent a package to Shenzhen from NY using USPS but after it arrived in China customs it has not updated or moved for two weeks since processing. Is the package lost or stuck in customs? The tracking # is CH109442119US

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3 Answer(s)

Daisy 11/5/2020 8:31:00 PM

Hi Kevin,

It didn't pass the customs check and is still stuck at the customs now.

Number: CH109442119US
Package status: In transit
Country: United States -> China
2020-10-22 12:55, Shenzhen, the declaration information has not passed the customs audit
2020-10-22 12:50, Shenzhen, the declaration information has not passed the customs audit
2020-10-22 12:38, Shenzhen, the declaration information has not passed the customs audit
2020-10-22 09:27, Shenzhen, pending the recipient to declare to the customs
2020-10-21 18:11, Shenzhen, sent to the import customs
2020-10-21 09:18, Shenzhen, to reach the Shenzhen Swap Bureau (transit)
2020-10-21 05:43, Guangzhou City, leaving the Guangzhou International Center, the next stop , Shenzhen Exchange Bureau (transit)
2020-10-20 06:27, Guangzhou City, Arriving at Guangzhou Aviation Center (transit)
2020-10-20 02:16, Beijing, Leave Beijing Terminal, Next Stop Guangzhou Aviation Center (transfer)
2020-10-18 17:16, Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-10-08 14:31, New York, New York has been exported straight
2020-10-05 06:00, New York, New York has been exported straight
2020-10-04 13:08, New York, Leaving The Foreign Export Swap Bureau (not yet arriving at China Post)
2020-10-04 13:08, New York, leave the New York Processing Center
2020-10-04 13:07, New York, to the Overseas Export Swap Bureau
2020-10-02 15:25, United States, United States has been received

Kevin 11/6/2020 12:25:27 PM

I was told my package CH109442119US is stuck in customs because it did not pass the customs audit even though it only contained some clothes and shoes. It has been stuck for two weeks in Shenzhen customs now so I was wondering if it will eventually be sent to the destination and how long it would take? Should my the receiver call China post to pick it up from customs?

Daisy 11/8/2020 7:07:14 PM

Hi Kevin,

You need to let the receiver contact the customs to declare again to the customs. Or, the receiver couldn't get it.

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