Why is my return just sitting in customs.
Asked by donishanp |
You may get the answer from the following articles:
It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.
You couldn't declare to the customs. It needs the receiver in China to declare.
You need to let the receiver in China to require the customs to return it back. Or, it may be retained by the customs.
I am looking for an update on tracking number LH197299906US. This is a return that I am making and cannot get my refund until this is received by the seller in China. The tracking says that the package has been stuck in customs since May 7th. I called my local post office and they said that there is nothing they can do on their end and the seller needs to contact you to find out what’s going on. However, doesn’t seem that the seller has contacted anyone to find out and they probably do not care if they receive the package or not. Please assist because I am not sure what to do from here. I’m already out a lot of money on shipping costs and waiting for this refund. Thank you for your help!