Why is my return just sitting in customs.
Asked by donishanp | 4/14/2021 7:30:02 PM
You may get the answer from following articles:
Daisy 4/17/2021 12:12:49 AM
It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.
donishanp 4/21/2021 5:05:06 AM
I am in the US is there anyway I can declare it or pay the duty so it can clear customs I feel like the seller I purchase from is dragging their feet. If I can take care of this who can I contact and how do I reach them from the US. I just want a refund for my item I am returning . CH128822962US
Daisy 4/25/2021 3:56:18 AM
You couldn't declare to the customs. It needs the receiver in China to declare.
Kikimee 4/26/2021 4:58:15 AM
Hi, My package number is CJ460762822U. Now I have shipped it over to sichuan Chengdu and it couldn’t pass through customs, now since it can't pass will it automatically be shipped back to me, because I have called China Post but it keeps sayinging your package has failed to past custom.
Daisy 4/27/2021 6:10:25 PM
You need to let the receiver in China to require the customs to return it back. Or, it may be retained by the customs.