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Held by Export Customs/Security for 2 weeks

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My Package with the tracking number EV775746550CN has been held in customs for two weeks (19 July) and I was wondering if it is in transit yet or stuck, please help.

4 Answer(s)

Hi Rai,

It's still held by export Customs now. You'd better contact the sender to give you a solution about it.
Hello, i made an order on the first of april EB716038025CN and my package seems to be held by customs since the third. Can you please tell me what is hapenning ?
Hello, i made an order on the first of april EB716038025CN and my package seems to be held by customs since the third. Can you please tell me what is hapenning ?
Hi Rim,

There is problem for it and it couldn't pass the custom's check. So, it's retained by the custom. You need to contact the seller as soon as possible to get a solution about this.

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