Held by Export Customs/Security for 2 weeks

Asked by Rai | 8/1/2019 2:48:42 PM

My Package with the tracking number EV775746550CN has been held in customs for two weeks (19 July) and I was wondering if it is in transit yet or stuck, please help.

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4 Answer(s)

Daisy 8/1/2019 7:33:10 PM

Hi Rai,

It's still held by export Customs now. You'd better contact the sender to give you a solution about it.

Ri 4/9/2020 10:35:07 PM

Hello, i made an order on the first of april EB716038025CN and my package seems to be held by customs since the third. Can you please tell me what is hapenning ?

Rim 4/9/2020 10:36:15 PM

Hello, i made an order on the first of april EB716038025CN and my package seems to be held by customs since the third. Can you please tell me what is hapenning ?

Daisy 4/10/2020 7:08:42 AM

Hi Rim,

There is problem for it and it couldn't pass the custom's check. So, it's retained by the custom. You need to contact the seller as soon as possible to get a solution about this.

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