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My ePacket is held by export custom for almost one month

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My ePacket is held by Hangzhou export customs/ security retention pending inspection since 1/3/2020. My ePacket number is LO851134140CN. Is it normal? What should I do with that?

You may get the answer from the following articles:

China Import and Export Regulations 2022
Why is my package stuck in transit for so long?

1 Answer(s)

Hi Eugenia,

It's not normal. You need to contact the seller to reflect the problem and get a solution about it from the seller.

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